Question about HP Office Equipment & Supplies
I brought the machine back to the shop got asked them to fit the cartridges.
Thanks for your concern.
Posted on Jul 29, 2008
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Posted on Jan 02, 2017
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Memory Supply Error 10.00.00 The printer is unable to read or write to the print
cartridge e-label, or the e-label is not on the cartridge.
Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector
Contact a local HP Authorized Service Center for further assistance.
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