Question about Magellan Maestro 4040 GPS Receiver

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Need the power connector fixed!

How to get auth. number?
question: How do I get a return auth. number?
I have tried all afternoon to clear this problem and all i get is a run around.
Can someone hept me?

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  • melisamc Aug 26, 2008

    the power connector seems to be broke. is there a retailer that repairs these or is shipping it out the only way.

  • Dorothy Fremder
    Dorothy Fremder May 11, 2010

    Greetings larsarge,

    Are you attempting to return the unit to Garmin or to a retailer?

    Some additional information might allow us to make an informed recommendation.

    Awaiting clarification,


    Go Ahead. Use Us.


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I got that code directly from Magellan when I cracked my screen. Call them. I had to set up a ticket with them. It did not cost anything to set up the ticket, but of course I had to pay for a new screen, which was around $85. This included shipping back to me.

Posted on Jul 30, 2008

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Posted on Jan 02, 2017

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Have Garmin nuvi 1200 that will not turn on. Was working good stopped for a cup of coffe then would not turn on. Tried with car power and battery power.

You may need to reset the unit by pressing and holding the power button until it reboots.

You can also reset user data by holding your finger on the lower right corner of the screen whilst powering up the unit at the same time.

Keep your finger pressed until a pop up window appears. Touch YES to clear all data and return to factory settings.

If this dont work the try below

Carefully pry off the thin frame around the screen using your fingernail. If you look carefully you will see a little finger nail notch. Under that frame on the right side towards the corner is a reset button. Push it and it should fix your problem.

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Ok for the thnth time here goes. the power connector is broken so that the battery cannot be charged. All I would like is to hane it fixed or replaced. I have the necessary sales slip. but at this...

For returns contact vendor customer service number, this is technical support.
Tell me vendor website address to find out contact.

Jul 28, 2008 | GPS

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When I power my sat nav through my computer using a USB lead the sat nav works properly (ie the screen display is perfect) when I use the sat nav in my car using my cigarette lighter as the power supply...

Hi Ernie, as you've already tried two different chargers, it sounds clear that it's not a charger problem. But, did you try also a different cigarette lighter? The problem may due to your car CL over power (maybe a fuse went...) If it doesn't work please let me know, we'll try smth different. Regards, Peter

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I had the exact same problem with my 1300. Even used the word "useless" to describe its functionality. After every software update and reboot, etc. the signal strength never improved, even on a clear day with the unit outside my vehicle. Unfortunately, the only solution offered by Garmin online support was to return it. Email them and describe your problem, and they should give you a Return Material Authorization number and instructions. Haven't gotten mine back yet, so I can't tell you if they really fixed it or not.

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Standard Horizon CP-150 won't find satellites


It could be the RAM inside the plotter needs to be reset, Try the following procedure:

RAM Clear

Please note this procedure will erase any saved user points such as marks and routes and will put all of the internal settings back to factory default. In addition the unit will have to reacquire satellite signals, which may take a minute or two. If you have a large number of routes and/or marks you may wish to save them to a User C-Card prior to performing the RAM clear. The User C-Card is a blank memory card that is available through your local dealer or can be purchased from C-Map directly by contacting them at (800) 424-2627.

1) With power to the GPS turned off press and
hold the ENTER key.
2) Now press and hold the PWR key.
3) Keep both keys pressed until the GPS screen lights up and you see the SYSTEM TEST page displayed, then you can release both keys.

Note: If the GPS is not able to be turned off using the PWR key you can turn power off at the breaker or disconnect the power cable, press and hold the ENTER key then turn the breaker on or plug the power cable back in.

4) Make sure that the RAM menu function is selected, then press the ENTER key.
5) A sub-menu will appear that has two selections; RAM test and RAM clear, move the shuttle point knob down to select RAM clear.
6) Press the ENTER key, a prompt will appear asking if you are sure that you want to clear the RAM. Press the ENTER key to confirm and a prompt will now appear that informs you that the RAM has been cleared.
7) Press the CLEAR key and you will be back on
the SYSTEM TEST page.
8) Press and hold the PWR key until the unit turns off, then press and hold the PWR key until the unit turns back on again.

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This is a generic problem with the 205 and the 305 go to MTBGurublog and look up 305 problems there is a blog that shows how to open and fix it

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Garmin i5

Resetting Your StreetPilot
If your StreetPilot freezes (stops responding to button presses), try turning it off and then on again. If this does not help, remove the batteries and then reinsert them. Disconnect from external power, if necessary.
Clearing all User Data
If resetting does not fix your problem, you may need to clear all user data from your StreetPilot.
• IMPORTANT: zf you clear all user data, you will delete all saved locations from My Favorites I and all settings in your StreetPilot. Be sure you want to clear all user data before proceeding.
To clear all user data, press and hold down all buttons in the following order: ciJ, Wheel, Power.
Continue holding down all buttons until you see a prompt, “Do you really want to erase all user data?”

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