Question about Lexmark C510 Laser Printer

1 Answer

Lexmark C510 - 930 Printhead Error

Did you ever resolve that issue? I realize it was from last year but my machine is giving me fits now.

Thanks.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 412 Answers

93x Printhead Error
Each printhead error has its own error code number. The error codes and their respective meanings are listed below, together with some actions you can take to resolve the problem. 


ALL printhead errors:
If this is the first time the error has occurred, try turning the printer off and on. 
Let it sit turned off for at least 20 seconds before powering it back on. 
If powering off and on the printer clears the error, please continue using the printer but watch it to see if any printhead errors return. 
If your printer continues to display a Printhead Error message, make sure it is plugged straight to the wall and not through a surge device or power strip. Power strips and uninterrupted power supplies can cause a low amperage problem in your printer. This can trigger a printhead error even if the printer has worked on this surge device for months. 
  
If the printer continues to post a 930 Printhead Error, it thinks the wrong printhead unit is installed. 
  
If the printer was recently serviced, make sure the correct parts were used. This is especially true if the parts replaced were either the printhead unit or the printer's engine/system board. It is in one of these two parts that the printer is detecting the problem. Note: If you are the person repairing such a printer, please be aware that parts from different, though similar, printer models may not be compatible with this printer. Also make sure to check the laser cable going from the printer's engine board to the printhead unit, as it reads that signal. 
If the printer was not recently serviced before this error occurred and powering the printer off and on does not help, the printhead unit and possibly the laser cable or the engine/system board to this printer may need to be replaced. 
 
If the printer continues to post a 931 Printhead Error, it thinks there is an error in the signal going to the laser or the Hsync part of the printhead assembly. 
If the printer continues to post a 932 Printhead Error, it thinks there is an Hsync error occurring in the printhead assembly. 
If the printer continues to post a 933 Printhead Error, it thinks there is a failure in either the Hsync signal or with the mirror motor unit of the printhead.  
If the printer continues to post a 934 Printhead Error, it thinks there is a "lock" failure with the mirror motor assembly within the printhead assembly. 
If the printer continues to post a 935 Printhead Error, it thinks the mirror motor unit within the printhead unit cannot reach its operating speed.
 
If powering the printer off and on does not clear any of these errors and it is already connected directly to the wall, your printer may require service. It could have a defective printhead unit or there might be a problem with the engine board or one of the printhead cables. Note: If you are the person repairing such a printer, check all of the cables going from the printer's engine board to the printhead unit for any damage. Also check the continuity across these cables. 


Source: Lexmark KnowledgeBase

Posted on Mar 09, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to resolve 107.10 printhead Error on Lexmark c782dn


Make sure the printer is plugged straight into the wall and not through a surge device or power strip. Please try this even if the printer previously worked correctly with this surge device. Power strips and uninterrupted power supplies can cause a low amperage problem, which can trigger a false printhead error.

You may also want to try plugging the printer into a different wall outlet to see if the printhead error continues. This will eliminate the power source as a possible cause of the issue.

If still have the same issue a replacement of your printhead assembly is necessary.

For further assistance please contact Lexmark Technical Support.

Apr 18, 2012 | Lexmark C782dn Laser Printer

1 Answer

Printhead error, have cleaned it, new ink on Lexmark Prevail Pro 705.


Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.


However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.


Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.

Sep 11, 2011 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

Printhead error message fro Pro901, tried everything suggested


Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.

Jul 14, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

Printhead error


Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.

Jul 11, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

I have changed the ink cartridges and I get an error for each cartridge saying interference with ink cartridge communication on lexmark S405


It could be a printhead problem. Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality or other printhead-related issues. We take our customer user experience very seriously. We strive to provide our customers the service they need and the quality they deserve.
Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.
Please contact Lexmark Technical Support Center for assistance.

Jun 28, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

109.05 service printhead error


Please click on the link provided below.


http://bitly.com/nIjA4L


If this does not resolve the issue, please try to reseat the printhead cable.


Turn the printer off, and remove the rear. Check the cable at JMIRR1 for shield. proper connection to the controller board, the printhead cable for pinch points, and the cable

or connector for any other damage.



For further assistance, please contact Lexmark Technical Support Center.

Jun 16, 2011 | Lexmark C544dn Laser Printer

1 Answer

106.08 service printhead error lexmark C543DN


Please click on the link provided below.



http://bitly.com/nIjA4L


If this does not resolve the issue, please try to reseat the printhead cable.


Turn the printer off, and remove the rear. Check the cable at JMIRR1 for shield. proper connection to the controller board, the printhead cable for pinch points, and the cable

or connector for any other damage.

Jun 15, 2011 | Lexmark C544dn Laser Printer

1 Answer

109.08 serive printhead error


Please click on the link provided below.


http://bitly.com/nIjA4L


If this does not resolve the issue, please try to reseat the printhead cable.



This maybe caused by a system card failure or a defective printhead.



For further assistance, please contact Lexmark Technical Support Center.

Feb 21, 2011 | Lexmark C540N PROD SPECS TBD Printer

Not finding what you are looking for?
Lexmark C510 Laser Printer Logo

1,847 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...