Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune My Zune touch pad wont respond, the other 2 buttons (back, and play/pause) still work, but since the touchpad wont i cant restart it, wtf?

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  • Anonymous Nov 05, 2008

    i have a zune gb 8 my zune touch pad stopped working while i was using it



  • Chibi_Sigma Dec 06, 2008

    8gb just stopped working all of a sudden.
    I tried to turn it on and enter my password but the touch pad won't work, although the play and back button still do.
    Reset is impossible due to touch pad necessity.

  • elh5 Dec 26, 2008

    zune pad does not respond but the play/pause and the back buttons do

  • dkel994 Dec 30, 2008

    my touchpad just stopped working one day then worked later, then stopped working again.

  • Anonymous Jan 04, 2009

    my touch pad wont work ima bout to throw it at one of the reps cause they wont answer the phone

  • Anonymous Jan 10, 2009

    my zune scroll pad stopped working

  • Anonymous Jan 14, 2009

    Yea, I was just listening to music and started playing, checkers maybe? I don't know but the touch pad just stopped working.

  • svydanugget Jan 14, 2009

    Touchpad isn't working microsoft.

  • zedfly94 Jan 21, 2009

    Yup. This suks! Buttons work just fine. The Touchpad is useless. I got the Altek Lansing M1414 Docking station for Xmas and that suked too. Had to return it because it wouldnt recognize the zune.

  • Anonymous Jan 30, 2009

    same problem on a very lightly used zune. I can sync and add songs but none of the buttons work so it is useless. From my research so far looks like a dead machine and Microsoft says they will fix it for only $129! What a deal since a new one can be had for under $100. Thanks for nothing Microsoft.

  • Anonymous Feb 12, 2009

    EXACTLY THE SAME PROBLEM OMG im mad lol i guess ill save and get an iTouch instead.

  • darling005 Feb 15, 2009

    omfg that happend 2 me 2. it startd last nite n i thought if i put it on sleep mode it mite work in the morning. no luck. other buttons work fine tho. ima try lettin the battery drain n then chargin it. stupid zune

  • Anonymous Feb 28, 2009

    Everything but the touchpad works!

  • Pixel Alice Mar 15, 2009

    The same thing happened to me. This morning I was changing the song and then the touchpad wouldn't respond. I try resating it but no dice. Now I learn my lesson that nothing could beat the iPod. Stupid cheap Zune.

  • Jessimacah Mar 26, 2009

    Ugh!!

    My friend and i traded zunes for the day.

    And then i was using it, and it froze.

    Then the touch pad stopped responding to everything.

    The back button and play button work.

    So you can still listen to music.

    well, the last song you were listening to.

    Or it will just play the entire song list over and over.



    But its ridiculous.

    And ive been plugging it in.

    And leaving it there.

    Then messing with the hold button.
    And it comes on. But only for a few clicks.

    Then it freezes again.



    D:

  • nubnprinx_8 Apr 26, 2009

    Okay now I know I'm not alone. I've had my zune for 4 months. Then one day I was playing with one of the games then all of a sudden my pad froze. I wanted to cry. I called tech support and they told me to send it in. I've searched all over the internet to fix the problem but no luck.

  • Anonymous May 17, 2009

    i tried that and it worked only for second again what do i do next let it fully charge?

  • Anonymous May 20, 2009

    Yeah, I am having the problem after erasing too...Black 4gb... I am frazzeled

  • Anonymous May 21, 2009

    the same is happening to me how do u fix it

  • DanielDeppy May 26, 2009

    that's ********, so now i need to erase all my music, and it still might not work.

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  • 4 Answers

I found the solution. what you do is you plug your zune into your usb port and your zune home page will come up automatically. as soon as your computer reads it look in the top right corner and go to settings. then go to device. finally press erase all content.

when it is done your zune should be empty but it will scroll and work once more...im not sure what is wrong but i had this same problem with my i pod and this same solution fixed that problem also.
ZUNES ARE MUCH BETTER THAN I PODS, stay zune and proud.

Posted on Apr 27, 2009

  • sniper414 Apr 27, 2009

    if you have any further problems with your microsoft products you can email me at zombiepoptartz@yahoo.com



    this solution should work, it worked pretty well for me I just needed to upload everything back on my zune but it works exactly the same.

  • FiredinSilen Feb 05, 2011

    I was having the same problem. However that solution didn't solve the problem for me. Not being one to give up, I tried installing the Zune games from my PC figuring it would re-flash the firmware in the process. Sure enough my Zune pad is working again. I still did the firmware reset right after just to be safe. So is erasing the content does not work for you try installing the games.

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The touch pod on my microwavw 9je635 wont do anything when i press the boutos for timing fuction


follow this steps and fix it. God bless you

Touchpad and Control Panel


If the microwave buttons don't work the touchpad and control panel assembly are probably defective.
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If the microwave buttons don't work the touchpad might be at fault. Generally speaking, if the dishwasher display is working and some of the buttons respond correctly but some don't, the problem is with the touchpad.
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Jan 24, 2013 | GE JE635 Microwave Oven

5 Answers

Zune will not turn on


1. If the Zune device is not connected to a power source, set the Hold switch to unlocked. Then, press and hold the Play/Pause button to turn off the device. • If this does not work, restart the device. To restart the device, set the Hold switch to the unlocked position, and then press and hold the Back button zune_button_back.gif as you press the top of the Zune Pad. When the device begins to reset, you can release the buttons. 2. If the Zune device is connected to a power source, it is operating correctly. You cannot manually turn off the Zune device. Note Depending on how you configured your backlight setting, the backlight for the Zune device may automatically turn off in this situation. To access the backlight options, select display on the settings menu, and then press the center of the Zune pad. To adjust the setting, select backlight, and then press the center of the Zune pad.

Mar 21, 2008 | Audio Players & Recorders

1 Answer

The usb connected icon that sits on bottom right of the task bar say its connected but may not work properly and windows starts making the default sound for connecting and unconnecting as the zune resets...


I would recommend you to hard reset the player using the instructions below:

WARNING: A hard reset will delete everything on your Zune.

  • Press and hold the back button
  • Press and hold up until it reboots
  • Depending on which Zune you have, immediately do one of the following:
  1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
  2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
I hope the above steps would help resolve the issue.

Please revert back for any more issues that you may face.

Regards

Anand

May 10, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Touch pad is not responding


depending on the model. right aboce it there could be a little button that looks like the toch bad with a line through it. press that and try again.

on another model there was a touch pad icon in the system tray. click that to disable the touchpad. might need an external mouse to do it.

Feb 25, 2011 | Acer Computers & Internet

1 Answer

How do I restore my devices firmware for my zune 30gb


How to restore your Zune device software:------------
When you restore your Zune device software, the startup partition and the data partition are removed and rebuilt. In addition to removing the Zune device software, this process also erases all audio, videos, podcasts, and pictures that are stored on the Zune device.
Warning To restore the Zune device software, you must have a Windows-based computer that has an Internet connection. That computer must have the Zune software installed. And you must be able to connect the Zune device to a USB port on that computer by using a Zune Sync Cable. Do not perform the following steps if you do not have any one or more of these things immediately available.

After you start to restore the Zune device software, you cannot again use the device until you complete all the steps. You will not receive any confirmation or warning on the Zune device after you start the following procedure.

To restore the Zune device software, follow these steps:
1. Set the Hold Switch to unlocked.
2. Press and hold the Back button at the same time as you press and hold the top of the Zune Pad. When the Zune device begins to power up, release the buttons.
3. Immediately after you release the buttons in step 2, press and hold the following special button combination, depending on your Zune model:• If you have the 4GB Zune, the 8GB Zune, or the 80GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune Pad and the Play/Pause button. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.
• If you have the 30GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.

Note "Clearing contents. Please wait" appears, followed by “Connect Zune to your PC."

4. After “Connect Zune to your PC” appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.
----------- Click this link directly for more troubleshooting:-- http://support.microsoft.com/kb/944909 -------- If error problem while restoring then click this link below:-- http://support.microsoft.com/kb/945278 ---------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 03, 2010 | Vacuums

1 Answer

My 30gig zune is froze and unresponsive. Please help


there is a "lock" button on the top on the left side make sure this switch is turned to off.
Try one or more of these solutions to resolve this problem:
  • The Zune may be locked. Move the hold switch to the unlocked position. It may help to move the switch back and forth. Then press the play/pause button for a second.
  • The battery may be drained.try recharging it
  • To reset your Zune, press and hold the back button while pressing up on the Zune pad. Resetting turns Zune off and on again.

May 27, 2009 | Microsoft Zune JS8-00001 Digital Media...

4 Answers

Error code c00d124d appears on my zune while sync


You may have to attempt a Hard Reset if this issue is persistant.

This will erase everything on your device, as a warning please be certian you have backup copies or this is a last resort.

Here is the original post:
WARNING: A hard reset will delete everything on your Zune.
  1. Press and hold the back button
  2. Press and hold up until it reboots
  3. Depending on which Zune you have, immediately do one of the following:
    1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”
    2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”

    Good luck, Let us know

Apr 14, 2009 | Computers & Internet

1 Answer

Stuck on startup screen.


Hello my friend, I was about to throw my zune to the trash but I thought, what the hell let's open this piece of ****. So I looked up for a video in youtube: http://www.youtube.com/watch?v=pJwLn75RQRM, this guy teaches you how to change your zune hard drive, it's preaty cool. So I opened my device and first I disconeccted and connected both cables (Battery and the other one I don't know what it is...), started up my device and walahh!! it worked. I hope it works for you!
Eduardo Mexico

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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