Question about Microsoft Zune JS8-00001 Digital Media Player
I found the solution. what you do is you plug your zune into your usb port and your zune home page will come up automatically. as soon as your computer reads it look in the top right corner and go to settings. then go to device. finally press erase all content.
when it is done your zune should be empty but it will scroll and work once more...im not sure what is wrong but i had this same problem with my i pod and this same solution fixed that problem also.
ZUNES ARE MUCH BETTER THAN I PODS, stay zune and proud.
Posted on Apr 27, 2009
if you have any further problems with your microsoft products you can email me at zombiepoptartz@yahoo.com
this solution should work, it worked pretty well for me I just needed to upload everything back on my zune but it works exactly the same.
I was having the same problem. However that solution didn't solve the problem for me. Not being one to give up, I tried installing the Zune games from my PC figuring it would re-flash the firmware in the process. Sure enough my Zune pad is working again. I still did the firmware reset right after just to be safe. So is erasing the content does not work for you try installing the games.
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i have a zune gb 8 my zune touch pad stopped working while i was using it
8gb just stopped working all of a sudden.
I tried to turn it on and enter my password but the touch pad won't work, although the play and back button still do.
Reset is impossible due to touch pad necessity.
zune pad does not respond but the play/pause and the back buttons do
my touchpad just stopped working one day then worked later, then stopped working again.
my touch pad wont work ima bout to throw it at one of the reps cause they wont answer the phone
my zune scroll pad stopped working
Yea, I was just listening to music and started playing, checkers maybe? I don't know but the touch pad just stopped working.
Touchpad isn't working microsoft.
Yup. This suks! Buttons work just fine. The Touchpad is useless. I got the Altek Lansing M1414 Docking station for Xmas and that suked too. Had to return it because it wouldnt recognize the zune.
same problem on a very lightly used zune. I can sync and add songs but none of the buttons work so it is useless. From my research so far looks like a dead machine and Microsoft says they will fix it for only $129! What a deal since a new one can be had for under $100. Thanks for nothing Microsoft.
EXACTLY THE SAME PROBLEM OMG im mad lol i guess ill save and get an iTouch instead.
omfg that happend 2 me 2. it startd last nite n i thought if i put it on sleep mode it mite work in the morning. no luck. other buttons work fine tho. ima try lettin the battery drain n then chargin it. stupid zune
Everything but the touchpad works!
The same thing happened to me. This morning I was changing the song and then the touchpad wouldn't respond. I try resating it but no dice. Now I learn my lesson that nothing could beat the iPod. Stupid cheap Zune.
Ugh!!
My friend and i traded zunes for the day.
And then i was using it, and it froze.
Then the touch pad stopped responding to everything.
The back button and play button work.
So you can still listen to music.
well, the last song you were listening to.
Or it will just play the entire song list over and over.
But its ridiculous.
And ive been plugging it in.
And leaving it there.
Then messing with the hold button.
And it comes on. But only for a few clicks.
Then it freezes again.
D:
Okay now I know I'm not alone. I've had my zune for 4 months. Then one day I was playing with one of the games then all of a sudden my pad froze. I wanted to cry. I called tech support and they told me to send it in. I've searched all over the internet to fix the problem but no luck.
i tried that and it worked only for second again what do i do next let it fully charge?
Yeah, I am having the problem after erasing too...Black 4gb... I am frazzeled
the same is happening to me how do u fix it
that's ********, so now i need to erase all my music, and it still might not work.
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