Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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Unable to get faxes to print to legal size

I have my L7780 set for legal size paper but all my faxes continue to go to the letter size tray.

Any suggestions.

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Hi,

here are the steps that i want you to follow inorder to use the tray for legal size.

1. On your printer itself, Press the SETUP BUTTON.
2. Scroll Down, and look for the option "Preferences", then press okay.
3. Scroll down again, then look for Tray Lock, and press okay.
4. Under Tray Lock, you will have an options there;
- Tray 1
- Tray 2.
5. If you are using the legal size paper for tray 2, then choose Tray 2 and press okay button to apply. And if you are using the Tray 1 for the legal size, you can go ahead and choose Tray 1 and press okay to apply. And this should work.

If in case you still have issues setting it up, please inform me.

thank you so much.

adonscott




Posted on Jul 29, 2008

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1 Answer

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Hello,
You will need to go into the printer's settings and change the tray 2 paper size back to letter. This printer is an oldie and does not rely on the paper tray to tell it what size paper the tray contains. Another possibility is that If your program is sending a print job (which will over-ride the printers settings) that somehow is set up as legal, then you will need to either abort or cancel the print job on the printer or install a legal size piece of paper into tray #1 (the manual feed tray) and then press GO or CONTINUE on the printer to complete the print job!
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