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IM TRYING TO INSTALL THE SOFTWEAR FOR MY SONY HANDYCAM DCR-HC3 BUT EVERY TIME I PUT THE SERIL NUMBER IN FOR THE CD ROM IT SAYS ITS THE WRONG ONE. IVE BEEN TO ONE OF YOUR SONY SHOPS AND THEY SAID ITS BECAUSE I HAVE VISTA PLEASE IS THERE ANYTHING I CAN DO SO THAT I CAN MAKE MY VIDIOS THANK PENNY WARD

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One thing you should try is to install the software using "run as administrator".If that doesn't work run in Xp compatibility mode.

Posted on Jul 28, 2008

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