Question about Xerox Office Equipment & Supplies
The scanner for the flatbed has failed to properly move. The rails may be dirty, or the motor may be binding. Additionally there is a home sensor switch that must be activated when the scanner is initialized. Finally, when the copy button is pressed, does the lamp on the scanner come on within a few seconds?
If not, the scanner lamp may have failed.
Posted on Jul 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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