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When I try to dial my cell phone from my house phone, I get a message saying that I must have a long distance code number. Why, and how can I get around that?

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  • hmloop Jul 28, 2008

    Yes, as far as I can find out, it seems to be only with my home phone.

  • hmloop Jul 28, 2008

    How do I get a long distance code number?

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  • 54 Answers

Does this only happen from your home phone??

Posted on Jul 28, 2008

  • Kevin Arseneau
    Kevin Arseneau Jul 28, 2008

    Contact you service provider and see if they can resend a signal to your cell phone which will fix any service issues.

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1 Answer

What causes "not compatible" error on display when dialing a long distance call


If you don't normally press "1" before dialing a 10 digit number, try doing it for the one that won't work. The first two digits in the area code you are trying to call may conflict with a feature code in the PBX. If that doesn't work, the number you are dialing may have been added to the PBX DNC (do not call) list and would need to be removed by the system administrator.

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Can fax to a toll free number but not to a local number


The easiest way to experiment with this problem is to plug in a phone in place of the fax.Take the list of numbers and try dialing them with the phone.Many local carriers now require for you do dial a "1" before the exchange,even if you are in the same area code.(I live in the D.C. area,and we have to dial "1" first).I believe adding a 1 to your local fax numbers will correct this issue.If not,try dialing another number at your location.If you can call one of your other numbers OK,but cannot dial to a local number even when dialing 1-area code-exchange-last four digits,this may be an issue with your long distance carrier.(Anytime you dial one before the other ten digits,it goes through along distance carrier,even on local calls).

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Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

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1 Answer

We are having problems with our Muratex F110 fax machine. It won't send long distance faxes. the phone company says it is not on their end. any suggestions?


Well technically it's not on thier end. Let's remember that a fax uses a normal home style phone line.
So ask yourself these questions.
#1 Do I have long distance service on this phone line?
#2 If I do have long distance service do I need to do any kind of special dialing sequence to access long distance? Like a 9 or an 8 or any other number before dialing outside of your local area.
In some cases( businesses usually) a special code needs to be entered after dailling the number.
Most fax machines have a hansdset on them. Do this simple test. Lift the handset and dial a known long distance number and listen to what the operator message says. If all else fails call your phone company and ask them if this line has long distance capability.

Sep 22, 2009 | Muratec Office Equipment & Supplies

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

I can't make long distance call?


Is this a recording, or does the phone display this ?

If this is a recording, it is from the long distance provider. Did you change long distance companies lately?

Call your long distance company....this is their fault.

Nov 13, 2008 | NorStar Meridian M7310 Phone

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Hp L7580 fax machine


set up the fax driver in windows printers and faxes menu with the calling card prompts. you can use commas between sets of numbers for 2 second pauses. such as (example) 9,,1800callmci,,,2,,3,,cardnumber,,,4digitpin,,3685551212, - in this fashion, you can edit the fax number here before sending the fax.

Sep 24, 2008 | HP Pavilion dv6000z Notebook

1 Answer

Faxing problem


1) Plug a single line wired (not cordless) phone in to the exact same phone jack as the fax machine and dial one of the fax numbers you are trying to dial out to using the exact same digits. Does the call complete Y/N? do you hear a fax tone Y/N?
>>>>If either answer is "No" you have an invalid phone number. If both answers are "Yes" proceed to step 2.

2) When you off hook do you hear a "stutter" dial tone? Y/N?
>>>>>"Yes" This is your phone company telling you that you have unlistened voicemail messages in your mailbox. Dial in to your voice mail and clear your messages. "No" go to step 3.

3) 2 part question: Do you have call waiting and is your fax machine trying to disable call waiting when dialing out?
>>>>>In many areas *70 (star-seven-zero) will disable call waiting for a single phone call. If you try to disable call waiting when call waiting is not on the line, the call will not complete. This may come in to play in a speed dial situation.
+++Other things to consider+++
*Is outgoing long distance blocked on the line?
*Is outgoing regional intralata (same area code) long distance blocked?
*Is local calling blocked?
*Is a speed dial misprogrammed? Forgot to dial "1" Dialed "1" in error?
*Is there a wiring problem? >>>Try moving fax machine to a different phone jack.

There may be no magic answer for your problem, I hope one of these suggestions helps.

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