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Excessive repair time

How do I find out why the repair on my CPU is taking so long? It was dropped off in the store in Lexington on July 5th to have the power supply & mother board replaced. As of today, (July 28th), it is in the Repair Center but is NOT being worked on. The employees at the Lexington store have made no effort to call the Repair Center to check on it, though I've made requests for them to do so.

I would appreciate any help.

Thanks,
Jackie Miller

Posted by on

  • djmiller5 Jul 28, 2008

    I finally got to speak to a manager today and was told that my computer sat in the store for a week because they did not have a box to ship my computer in. Unbelievable, but true.



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Phone up the store in lexington and ask to speak to the manager, if the manager isnt available ask what day will he be in. once you speak to the manager explain how long the cpu has taken to be repaired and ask for either him to contact the repair center himself, or for a direct number to the place so you can discuss the matter at hand

hope this helped :) rate me

Posted on Jul 28, 2008

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