We were running low on magenta and cyan, so our printer started only printing in black. I got replacement toners, and after a lot of trouble installing them (for some reason, our toner rotator doesn't like to move past magenta) I got everything installed. So now our toner is fine (no more computer telling me that our toner is low) but our printer still wont print in color. No error messages. No nothing. It just only prints in black. We already restarted and that doesn't help. Any ideas?
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Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
Good Luck and Thank You for using Fixya.
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
resetting the counter.
Verify color calibration. Clean lenses.
Xerox Part Numbers
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00
Hope this helps
I have problem with my Phaser 6130 Laser Printer, I changed toners (black, cyan, magenta yellow). My printer printing only cyan and magenta, colors black and red is very, very light. I cleaned my printer exactly. Everything is ok, but he does not has a black & magenta toners. What's happen? I don't know.
At a guess you are using recycled toners? If the recycler has not worked out the refilling procedure properly, the problem you experienced with the exploding Cyan toner is common. It is possible in the act of blowing out the loose cyan toner your have used to much air pressure, possibly blowing toner into the laser beam units, or damaging the toner sensor unit for magenta.
A diagnostic inspection, by a technician would be suggested.
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.