Question about Creative Labs Zen Digital Media Player

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Wont turn on at all

I was just editing my music collection connected to USB and device turned off and wont turn back on. This devicec is not even a week old. Any ideas?

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  • lef88 Jul 31, 2008

    It was fine just a second ago when I was charging it....but after I unplugged it and turned it off, it's never been able to turn on.



    I plugged it back in back nothing happened and then tried to install the "recovery tool" from the official website, but it keeps saying that there isn't a device.



    I haven't hit the reset button yet, I'm a little worried about losing all of my music.

  • Lupa1990 Aug 07, 2008

    I had the same problem, I tried reset and currently all I have is an expensive paperweight, it is brand new and I haven't even been able to listen to it yet, I charged it following the instructions to the letter and it won't even turn on. Please help? :(

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I pressed the reset button and all of my music was still on it. I didn't lose nething! my player is running fine again. just press the reset button and then attempt to turn it on again. this worked for me

Posted on Aug 01, 2008

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