Question about Brother IntelliFax-2820 Laser Fax

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Paper jams continue to occur on brother fax 2820

The paper jams just will not stop. It will go for 1-3 pages and then jam again.
--Char

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  • kate541 Aug 01, 2008

    Paper jams constantly & at least one page in four comes out crinkled. Any ideas to remedy?

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  • 307 Answers

Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Posted on Aug 28, 2008

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I AM RECEIVING PAPER JAM AT MY BROTHERS INTELLIFAX-2820 THERE IS NO PAPER JAM AT ALL( I CHECKED IT COMPLETELY). AND FAX MACHINE KEEPS RUNING UNTIL I PUSH THE STOP KEY AND GIVES THE PAPER JAM MESSAGE.


Where is the paper jam?Jou can take the cartridge out and look if the sensor actuator is in it's plase.if you open the back door look for small pease of paper that might stay behind or a paper that did not go through otherwise take the paper tray out and look in the botom of the machine for sensors or peases of paper

Jun 13, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

My fax machine brother 2820 shows document jam. How can i solve it. it shows - clear the scanner jam, then press stop. How can i get tht


for this one you need to make sure there's no paper that was cut while you are removing the paper that was jam, try to clean the rollers with a clean paper the one that feeds the paper . when your done .Lift the printer upside down and remove the cartridges try to shake it for 5x .. I believe the upper portion portion of the printer is removable make sure there are no foreign objects such as ballpens , sharpeners etc...
Hope it help

May 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

How do I find out how many pages are on the current drum in my Brother 2820 machine


You must enter in maintenance mode:
Press the Menu/Set and Start keys. Next press the key four times to make the machine enter
the maintenance mode, or turn on the machine while pressing the menu/set key.
The machine beeps for approx. one second and displays "MAINTENANCE " on the LCD,
indicating that it is placed in the initial stage of the maintenance mode, a mode in which the
machine is ready to accept entry from the keys.

Display of the Equipment's Log Information (Function code 80)
Function
The equipment may display its log information on the LCD.
Operating Procedure
(1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
The USB serial number appears on the LCD.
(2) Press the Start key. Each time the Start key is pressed, one of the following log
information items appears on the LCD in the order given below.
1) Jam count, indicating how many times a paper jam has been occurred
2) Page count, indicating how many pages the photosensitive drum has been printed
3) Total page count, indicating how many pages the equipment has been printed since
produced
4) Drum count, indicating how many times the photosensitive drum has been rotated
5) Drum change count, indicating how many times drum replacement has been made
6) Toner change count, indicating how many times toner replacement has been made
7) Copy page count, indicating how many copies have been made
8) PC print page count, indicating how many pages the equipment has been printed as
an output device of the connected PC
9) FAX page count, indicating how many received FAX pages have been printed
10) Error code of the most recent machine error *1
11) Error code of the most recent communications error *2
12) ADF jam count, indicating how many times a document jam has been occurred
13) ADF page count, indicating how many documents have been fed
(3) To stop this operation and return to the equipment to the initial stage of the maintenance
mode, press the Stop/Exit key
To exit maintenance mode press 99

Mar 07, 2011 | Brother IntelliFax-2820 Laser Fax

2 Answers

REPEATED REAR PAPER JAMS-BROTHER INTELLIFAX 2820


Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Sep 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper getting stuck in the rear of Brother 2820 fax machine...


Hi, There are many reasons for jams in the exit of machines and I will list the most common for you damp paper will curl as soon as it hits the fuser rollers... the fix - change paper the fuser rollers are worn (teflon coating is no longer able to deflect toner) and jams are occurring.... the fix - replace the fuser unit

Jun 09, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Jam paper inside


believe it or not, a bad/faulty drum unit can cause this. or possibly the feed rollers just needing cleaned. it really helps on jam problems when you can print just 1 page and let us know exactly where that paper stops at.
good luck,
razors

Jan 28, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother fax machine Fax-2820 MFC-7225N


Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

May 08, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper won't feed from drawer - stuck on "manual feed"


The readout on my intellifax 2820 says, Document Jam, clear the scanner jam, then press the stop key. I can't get it to clear. What should I do?

May 03, 2008 | Brother IntelliFax-2820 Laser Fax

4 Answers

Brother fax 2820


Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Jul 18, 2007 | Brother IntelliFax-2820 Laser Fax

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