Two part question: Why won't it work and how do I get the back off?
It worked fine last year but after sitting approximately 8 months it doesn't turn on anymore. When I plug it in it makes a soft beep but doesn't do anything. I tried to take the back off (removing the screws) but the back wont come off - it's stuck. Am I missing something?
Re: slight beep but no action/can't get the back off
I had the same problem (minus the cover issue) . To get the cover off, take off all visible screws. Slide a small screwdriver into the space between the back and the side cover. You will see a slight opening where the tabs fit in, you will need to carefully pry the tabs out. However, most likely your problem is with the front panel. You take the front panel off much the same way. 2 screws are concealed by the bucket. I had the same beep no display, thought it was the main pcb, which I ordered and installed. That did not fix it. I cleaned the display pcb, and jiggled the buttons, that seemed to fix it. I think the button to increase the humidity was stuck closed, as I could replicate the problem by holding that button down and then plugging in the dehumidifier. I would start by cleaning or replacing the front panel pcb, which is about $14.
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Remove the water collection bucket and reinstall it. Make sure the bucket fits "squarely" in the holder from top to bottom. The bottom should not tilt down at the bottom, when it's properly installed. While you have the bucket out, look in the top of the bucket for a float valve. If it has one, it may be stuck in the UP position. Juggle the float arm to get it to return to the DOWN Position and reinstall the bucket as described above.
Either of the tings mentioned above, will cause the unit to not turn ON.
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Mine won't beep at all. But try this trick I watched the guy do when he came to service mine for the recall they had and push Humid button fan button and power button first hold the first two then push the power button and hold all three for awhile. What this did for him was verify all systems working all the lights came one in sequence.
I do this to mine and will beep twice and nothing else. I've taken mine apart to check the fuse and it's still good so there must be a component that is not working.
On the back of your unit you will find a 800 number which will get you in touch with Trans Global Service which serviced it for the recall.
There are Five Main reasons that this will happen
1 - A bad run capacitor (silver or metal capacitor)
It’s either shorted, grounded or open.
If it’s shorted a lot of times it will bulge out, (sometimes slightly)
2 - A bad start kit ( plastic capacitor and Relay connected to it )
The capacitor is either shorted or open
The relay either has an open coil between terminals #1 and #5
Or the relay is stuck.
Any time you change the capacitor or relay you should change
the other, especially if they are over a year old.
3 - A loose, burnt or disconnected wire
4 - Wired wrong
5 Compressor is locked up
I have dehumidifier Whirlpoot Gold Model #39R171E Serial #H/XE11M1K 6203A it was working fine last year, but this year it is not collecting any water, it is running for day. I opened it, cleaned the filter (which was mostly clean) & it still has not water in bucket. What is wrong & is it possible to fix it by myself.
I have no experience of your particular machine but I have some
experience of my Wood's DS-15, another fine machine of the compressor
type that is built to last. They should be rather similar in design.
My first thought when I read your problem description is that you have
a severe buildup of dust inside the machine. On the Wood's, you loosen
the front grill and behind it you will see the fan, behind the fan is
the condenser pack, and then you get to the evaporator coils that are
visible from the back of the machine.
Maybe the configuration is slightly different on your machine but they
are built very simple these machines, easy to see what they need in order to
work as designed and you already know the most central and expensive parts seem ok.
I had some problems with low efficiency on the unit after six years
daily service in a laundry room for drying clothes, took it apart and
couldn't believe the amount of dust that was packed into the fine fins
of the condenser on its back side! Also extremely much dust on most
components like the fan.
I just took it outside and blew it clean from the front side with
compressed air, problem solved and machine performance went back up to
where it was when new!
I would imagine after a few more years of dust buildup inside, at one
point or another the dust will reach the fan and prevent it from
spinning. It is also possible of course that the fan motor is shot but
I'd start with a really good cleaning.
If that doesn't help I'd continue with the multimeter see if the
humidistat gives power to the fan and compressor when it should, if the
fan actually spins when powered, if the switches work. It should be
quite easy to track down the reason the fan doesn't spin, IMO. I believe you can buy replacement humidistats and motors if they turn out to be faulty.
Mine did this last year. I took the housing off of the left side and found a clear plastic tube had popped off the fitting, I put it back on and it worked fine. The tube was toward the lower front of the unit.