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My windows live messenger account will not sign in even though my passord and username are correct. the error code given is 80072745

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This is generally a firewall problem. Try reseting your router first. If that doesn't work, make sure your software firewall applications are allowing msn traffic on port 1863.

Posted on Jul 28, 2008

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Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP PC Desktops

1 Answer

Cannot sign into msn error message 80048821 also says pyagcore error


Error: 80048821 If you are encountering the error 80048821 when you sign into Messenger try the following: 1. Visit http://account.live.com .
2. Click Sign in with a different account.
3. Enter the Windows Live ID that you use with Messenger and the correct password.
4. Click Sign in to verify that you can successfully sign in by using this account.
5. If you are unsuccessful, try to reset the password. To do this, follow these steps: 5.a. Visit http://account.live.com .
5.b. Click Sign in with a different account.
5.c. Enter the ID, and then click Forgot your password.
5.d. Follow the steps in the wizard to reset your password.
5.e. If you need help resetting your password because you cannot remember your secret question and answer or alternate e-mail address, contact Windows Live ID support. To do this, visit the following Web site, and then select Windows Live ID:
http://support.live.com
5.f. After you successfully reset your password, go to the next step to update the settings.

6. If you are successfully signed in by using your account, remove the saved credentials, and then reenter the updated credentials. To do this, follow these steps: 6.a. In the Messenger sign-in window, select your e-mail address from the E-mail address drop-down list. If you do not see your ID on the list, go to step c.
6.b. Click Forget Me, and then click Yes to confirm the deletion.
6.c. Type your e-mail address and your password.
6.d. Select the Remember Me and Remember my password check boxes to save your sign-in information, and then click Sign in.

Oct 21, 2008 | PC Desktops

1 Answer

Msn messenger error code 81000306


Windows Live Messenger error code 81000306 Problem description When you start Windows Live Messenger you cannot sign in, and you get error code 81000306 along with the message:
We were unable to sign you in to Windows Live Messenger, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the internet.

Error code: 81000306

Oct 18, 2008 | PC Desktops

1 Answer

Windows live installation error.


Try right clicking the installation executable and choose Run As Administrator. By default, even an administrator account in Vista doesn't run with administrator privledges unless you elevate the action using user account controls.

Oct 04, 2008 | Dell Dimension C521 PC Desktop

1 Answer

Error 81000314 on Windows Live Messenger It won't let me sign in


I have the same problem. I've had the same problem once before, and I googled and found out that the AVG Web Shield was preventing the msn server to connect to the network. Now I thought that it was the same thing, but now it's different. I disabled the web shield, but I still cannot sign in to the windows live messenger. Technically, I cannot sign into my live.com account, a single mail address, but I was able to sign in to the live.co.uk mail address. How is this possible? :S

Sep 11, 2008 | PC Desktops

1 Answer

I can't connect to windows live messenger...I receive the 80072745 error code....How to répair it?


try the messenger help webpage and type in: error 80072745 and it will tell you the problem with your messenger

Sep 10, 2008 | PC Desktops

1 Answer

I cant sign into windows live messenger it comes up with error 80072745


that's because you typed in an incorrect password or username so you can try to troubleshoot when the error appears.

Sep 08, 2008 | PC Desktops

1 Answer

Cant log in windows live messenger - they says Error code 81000395


as refer to MSN error code,
You may not be able to sign in because you entered the wrong e-mail address. Re-enter your credentials and try to sign in to Messenger again.

If you sure you are enter correct username & password, second thing to check is your connectivity. In Windows Live Messenger,
  1. Click the Tools menu, and then click Options.
  2. In the left pane, click Connection.
  3. Click Refresh to freshen your display and view current information, such as signal strength, account name, and connection type. — or —
  4. To run the Connection Troubleshooter, click Start and the troubleshooter will run an analysis of your system and connection settings (Settings associated with your Internet connection.) . If you're using an 802.11b wireless card, the Connection Troubleshooter may indicate that you have a wired connection.
  5. Click Finish.
To test your connection settings:
  1. Click the Tools menu, and then click Options.
  2. Under Connection, click Advanced Settings.
  3. Click Test to run several tests on your connections.
  4. If you'd like to save a log of your server connections, select the Save a log of my server connections to help troubleshoot connection problems check box.


Jul 23, 2008 | PC Desktops

1 Answer

I cannot acces my hotmail account, msn messenger and my windows update is not working.


try downloading dial-a-fix for your windows update problem. you can read about it and down load it from here - http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml - it will do wonders for you - as far as your hotmail and msn messenger goes - as long as you are inputting the correct username and password then you should be able to access both. - try downloading windows live mail which you can find here - http://get.live.com/wlmail/overview - during the install of that tell it to install windows live messenger as well - you can check your hotmail right from your desktop and this will also give you the most up-to-date software for working with.both your hotmail and messenger from your desktop. hope this has helped you.

Apr 17, 2008 | PC Desktops

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