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Im trying to log in to my windows live messenger account and it comes up with this troubleshooter thing. when i troubleshoot the problem it dosent work and reffers me to help sites. i can never get onto these help sites. also it says somthing about a firewall but my firewall is fine.

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Welcome to fixya


It might be saying something about the firewall because

you have to unblock the program and allow the program through the firewall this might be your problem

Posted on Jul 28, 2008

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My mns messanger is temperly blocked and i cant get into it


your account might need to be re activated ?

You may notice occasionally that your MSN or Hotmail/Windows Live account has been locked by Microsoft. Due to this, you are unable to login to your email account. You may not even access your Windows Live Messenger. This typically occurs when your account was compromised. Someone may have hacked into your account or stolen your password. Windows Live offers a systematic process to recover and unlock your account. You will need an alternate email address to perform this task.

Navigate to Windows LiveID Account Recovery help page. Read the instructions and click "Continue" twice. Type an alternative email address in the box under Contact Email Address. Click "Continue." Log in to your alternate email account. Open the email from "Windows Live." Click the link provided to you in the email. This will take you to the password recovery process. Type a new password and retype it to confirm. Follow the on-screen instructions to complete the reset. Try to log in to your MSN account using any of the MSN products, including Hotmail and Windows Live Messenger. You will be able to access your MSN account.

Feb 11, 2013 | PC Desktops

1 Answer

Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP PC Desktops

2 Answers

I cant login to my myspace or facebook account. whats wrong?


im in the emergency room and im using their laptops but when i try to sign onto myspace it wont let me wats the problem

Apr 06, 2009 | Dell OptiPlex GX150 PC Desktop

1 Answer

Problem with im


Exit Messenger and try this:

XP...
1. Go to Start --> Run
2. Type in REGEDIT and press ENTER
3. Navigate to "HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger"
4. Delete the folder called MSNMessenger

After this, windows live messenger should log in as normal

Dec 26, 2008 | Acer PC Desktops

2 Answers

Messenger


Try Re-Installing Live Messenger. FYI the Latest Windows Live Messenger needs a file update to be downloaded from MS site. Its a KB File. You may need to download that file. Please update further..

Oct 25, 2008 | PC Desktops

1 Answer

Windows live messenger keeps shuting down, but before it does it comes up with a box that says windows live messenger has encounted an error and needs to close. We have uninstalled and reinstalled it half...


Hi,
what version of Windows Live you are using go get the updated version from the messenger.msn.com. if you are not using the latest version, Lastly using Yahoo messenger u can im ur Windows Live friends so better start using that!!
Or else Try using Firefox. Hope this problem may not occur in Firefox. Thank you

Sep 13, 2008 | PC Desktops

1 Answer

I have just installed Messenger Plus! on my Window Live messenger account (latest version). i am able to open 2 different windows live accounts simultaneously. one is working perfectly when i chat...


hoping your friends aren't trying to freak you out just run one account at a time. pologamy is possible (i use two messengers at the same time) but it could just be a microsoft issue as well.

Robert

Aug 27, 2008 | PC Desktops

2 Answers

Hi, I am a Messenger user with L plates from downunder! What I would like to know is how I can get Messenger to sit in my system tray when I start up my laptop, so that I can then simply log in and be...


first question: Click Start, then right click windows live (messenger)>
then, select Send to> then select again Desktop (create shortcut)>
then u can now simply log in quickly less time in your messenger. coz u just click the shortcut pin on your desktop.

2nd question: invite your friends whoever you'd like to converse with a group. invite them to join conference or simply click there on your IM box invite someone to this conveation> then u and your friends the other one can talk in just on IM box.

Hope it help u. :)

Aug 14, 2008 | PC Desktops

1 Answer

Cant log in windows live messenger - they says Error code 81000395


as refer to MSN error code,
You may not be able to sign in because you entered the wrong e-mail address. Re-enter your credentials and try to sign in to Messenger again.

If you sure you are enter correct username & password, second thing to check is your connectivity. In Windows Live Messenger,
  1. Click the Tools menu, and then click Options.
  2. In the left pane, click Connection.
  3. Click Refresh to freshen your display and view current information, such as signal strength, account name, and connection type. — or —
  4. To run the Connection Troubleshooter, click Start and the troubleshooter will run an analysis of your system and connection settings (Settings associated with your Internet connection.) . If you're using an 802.11b wireless card, the Connection Troubleshooter may indicate that you have a wired connection.
  5. Click Finish.
To test your connection settings:
  1. Click the Tools menu, and then click Options.
  2. Under Connection, click Advanced Settings.
  3. Click Test to run several tests on your connections.
  4. If you'd like to save a log of your server connections, select the Save a log of my server connections to help troubleshoot connection problems check box.


Jul 23, 2008 | PC Desktops

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