My computer does not recognise thati have connected my new freecom mobile drive classic120gb i have usb2.0

You can find a user manual here: http://www.freecom.com/

re install your os xp sp3 then connect ur mobile drive

you can do that if you wish but a data recovery specialist has the tools to do this cleanly look for one nearby and let them know the situation you will NOT be happy doing this yourself.

It should automatically allocate a drive letter to it. Go to windows explorer and hit F5 to refresh the display and you should see a new drive letter with the name of FREECOM next to it.

go to the freecom web site and download the drive for that unit after that the computer will see and connect to the unit

Had the same problem. Just checked with their tech support: regular beeping can mean that there is not enough power going through the unit. I tried another USB port on the back of the computer (ie one connected directly to MB) and it worked fine.

Hi

Try this Link out to solve your problem...You need to install its driver and restart your window...

http://drivers.softpedia.com/progDownload/Freecom-USB-Driver-Download-17392.html

Good Luck

Genius Guy

Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
No-Support-Device detected, is saying that your USB devices are not functioning correctly.
Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

Have you tried to connect those drive individually and checked if they get detected when stand-alone? If they get detected stand-alone, install the Freedom software happen. Cheers

Drives do fail Nick. Is it powering up [power supply problem?] Plug it in and go to Start/Control Panel/Admin tools/computer management/storage/ removable storage and disk management. See if the disc is recognised there. If it is not, and if the disk is spinning Try putting it into the deep freeze overnight. Plugging in next morning and if it fires up get as much off as possible before it goes down again.