Gears not working. paper stuck in blades. how do I remove the casing for a Staples 616X shredder?

Check for Overload:
Ensure that you haven't exceeded the shredder's maximum capacity. Overloading the shredder can lead to jams.
Feed the paper in a steady and consistent manner, avoiding sudden force or crumpled sheets.

Switch to Reverse Mode:
If a jam occurs, switch the shredder to reverse mode. This will help dislodge any stuck paper.
Gently remove the jammed paper from the feed slot.
Inspect the Feeding Entry:
Make sure the feeding entry of the shredder is not blocked or jammed.
If there's any debris or paper stuck, carefully remove it.

Check the Cutting Blades and Gears:
The gears driving the cutting blades may be stripped or worn out.
If you suspect this, consider contacting technical support for assistance.

Blades need to be cleaned and oiled Unplug and check to make sure there are no staples or something caught in the gear edge in the corners You should be able to turn it by hand If not the gears inside probably slipped out of place or got busted from somebody trying to shred too much at once

My staples shredder model spl-616x would not turn on because I had set it in the receptacle backwards. The sensor was not engaged by the small protrusion of plastic inside one end of the receptacle. So simple, I wanted to share. Happy me!

Unfortunately, not a solution. I have the same problem and am looking for advice. I removed the bottom and verified the switch works, which it does. No lights go on when it is turned on. When it is in reverse, I can push a small lever on the bottom and it runs. Maybe I can feed the papers from the bottom. The lever on the bottom is a small raised black support with a tan bar inside which is what I press to get it to run. It does nothing in forward. Any advice is appreciated.

i have the gears - my shredder has broken plastic guides but the gears look fine. i'll mail them to you if you like. Jeff

Yes you do need to oil the blades, but it is important to get the right oil. Most stores that sell shredders, like Staples Office Supply, also sell shredder oil. J.

did you ever figure out where to get these guides? i need them too. jeff

Sometimes the main gear is attached to the motor with an ALLEN SET SCREW

1. Remove Shredder from paper catcher bin
2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
4. Remove motor gear cover (approx. 4 screws)
5. Separate shedder main drive gear from motor step up gear by pulling gear out
6. Turn shredder mechanism up side down to access the cutting blades
7. Use an adjustable wrench to turn the main drive gear to see stuck paper
8. Use a needle noise pliers to remove paper shreds
9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
10. Reassembly before testing shredder
11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.