Question about HP OfficeJet G85 All-In-One InkJet Printer

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G85 USB failure

I have an HP G85xi that is about 5 years old. All the copy and FAX functions are working but the USB connection is no longer functioning. I have replaced the communication cable and the problem still exists. Any ideas? The USB cable was fine - it works on other printers.

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  • momoftwinsae Aug 07, 2008

    I also have a G85xi about 5 yrs old and the same problem just occured yesterday. Fax and copy work fine but not USB functions. Also, at the same time the black ink leaked all out of the bottom of the tray. My husband is taking it apart right now.

  • michael60 Aug 16, 2008

    I have a 6 year old OfficeJet G85 with a failed usb.  I reseated a boards and cable and it came back to life for a couple of weeks and died again and reseating did not help this time.  changed usb cable no help

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You will have to replace the main board in order to get a new USB connection. Have you tried using the parallel connection. Looks like a regular parallel connection but smaller. It takes a special cable that was originally sold with the printer. We have those cables for $15 if needed. The USB cable may be out but the parallel connection may work fine.

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Posted on Nov 06, 2008

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