Question about HP LaserJet 2200D Printer

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LJ 2200 not printing 1 doc

I have a problem, have printed 20 documents out this morning, but go to print this one document out, and it just stays on red flashing light, for about 15 seconds. Then once job has gone from the queue (and not printed) the light changes back to orange

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If only one document won't print, I would focus on the document, not the printer

The document you're trying to print most likely has one of several issues. There could be character combinations and hidden characters located in the file that are inadvertently being interpreted as printer codes; the paper settings or preferences for the document could be forcing an unsupported paper type, like A4; or the document itself is possibly larger then the printer can en queue.

POSSIBLE SOLUTIONS:

Depends on the document type. Word processing documents can be cut or pasted in notepad (A Windows Accessory) to strip hidden characters. You can check you print preview to see the paper size, or force the job to 8.5x11, or try breaking the document into smaller parts.

With spreadsheets and other programs you can try to print only a portion of the document to see where the failure occurs.

Special Note:

There are also issues when printing from terminal apps, SAP, AS400, or command-line pipes (if you use these types of thing you would know what I'm talking about) where you need to force the printer to release the page by sending a double carriage return or end-of-page code. This is more complicated and you will have to get help from your Network Administrator if this is the case.

Hopefully this was helpful and remember to vote...

Posted on Jul 28, 2008

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