Question about Miele Novotronic Premier 500 Front Load Washer
My Miele 500 Novotronic washing machine is filling up with water and then after a few minutes the rinse light starts flashing while the main wash light is still on. The rinse stops flashing for a minute then starts up again. Then the machine drains the water with the rinse light still flashing and the finish light goes on with the rinse light still flashing.
Same - there's a company in Denmark which does brushes - you have to hunt them down on the web. The brushes come in a brass slider and spring, and sit in a rubber cage. Make sure you don't throw away any bits of the old brushes as you might need to reuse the old rubber cage.
Another solution (if you have the rubber cage) is to move the brushes along a bit and bend the metal tabs on the brass slider. That will give you a contact again - the machine will work for a few weeks or so, which gives you time to order the new brushes.
Posted on Sep 21, 2009
Mr gizmos solution is correct however on my Miele W842 I found it easier to turn m/c completly udside down remove motor and replace the brushes with the motor on the bench it was nearly impossible when I tried to do it throgh the front opening door.
Posted on Sep 12, 2009
Thanks to Mr Gizmo for providing some good direction for me on how to fix the flashing rinse light and 3 dashes on the display with my Miele W526 machine. Most folks say the most common cause is the motor brushes so I took faith and bought some locally before investigating the probelm further. The machine is around 7 years old so with daily use brush wear was likely.
I am posting this because I could not find any description of the process relating to the W526. Its different from the W830 in many aspects. You can also use this to change a seal and do some cleaning of pipes etc as well.
1. Like all Miele's, these machines are designed to be serviced, which is good. Most servicing can be done from the front, meaning you don't even have to pull the machine out of its surrounds. First of all, switch off power and remove the plug. I found a powerful torch (or flashlight for the US folks) very useful to have to hand.
Remove the front cover: Open the glass door by pulling on the orange tab behind the filter door. Remove the one 10mm bolt below the door. Remove the spring-loaded steel band which holds the seal in place with some long nosed pliers, and pull away the seal from the front of the machine. Remove the kickplate at the bottom which is retained by two plastic clips at left and right along the top edge. Slide in a screwdriver to gently prise down the clips and pull off the kickplate (see photo). Under the kickplate remove the two steel retaining bars at left and right held in by two torx screws. Then lift the front cover away at the bottom and slide down so it clears the controls cover at the top. Unplug the connector for the door release and put the front cover to one side (note it is not hinged like other Miele covers).
2. The motor is at bottom right under the drum with a white plastic cover over it. Prise out the 3 connectors, as far as I could see they can only go back in one way. Remove the two torx screws and pull off the cover, which has large locating plastic lug on the left at the back which you need to pull on separately. Pull the cover away and park it away from the motor.
3. On the front of the motor is a white nylon cover which houses the brushes. Remove the 4 torx screws and pull off the front cover which will expose the brush housing underneath, there is a plastic retaining clip in the middle which you need to squeeze, but it should come away fairly easily. Removing the brush housing underneath is tricky, it will pull off but there are two long spade-type terminals on far left and right of the housing which are a push-fit into the motor. Get your fingers behind the left and right of the housing and ease it off, note it will be quite stiff. Now you can work on this out of the machine to change the brushes.
4. Turn over the housing and you will see the plastic retainers for the brushes, you remove the brushes by squeezing the clips, lifting off the plastic 'lid' and pulling out the brushes. The brush terminals were tough to pull out of the housing, use a pair of long nose pliers and pull! I broke one but its not a problem as the new brushes come with a new terminal connector. I found that the brushes I was supplied with had a different red rubber cover than the ones in the machine, but that the metal part and the brush itself was the same. I simply cut the rubber from the new brush and, after cleaning the current rubber put it over the metal assembly. A great tip here, the new brushes come squeezed back into their metal housing, they are designed that way. Try pushing them out and back in, you will see they stay back in their metal tube against the spring. When you put the new ones in, leave the brushes squeezed back into the metal tube, or else it will be very difficult to get them over the motor spindle when you refit the housing onto the motor. Once the new brushes are in the housing, refit the housing to the motor. Again, make sure the push-fit terminals are aligned with their sockets on either side. I found I had to remove the tub drain rubber hose so I could see to make sure they were located on the left hand side. When pushing the housing back, I used long nosed pliers (see photo) to keep the terminal from pushing back out and damaging the flimsy foil-type connectors. When the housing is flush with the motor and you have verified the four terminals are connected, replace the four torx screws. Now remember to use small screwdriver or punch to push the brushes onto the motor spindle (see photo).
5. You are pretty much done now , just reverse the process to re-assemble.
Posted on Dec 16, 2012
MrGizmo, Like Steve, I have a W842. I am waiting for replacement brushes to arrive but I was having trouble removing the sound-reducing motor cover completely. I could move it to one side to get the unit containing the brushes out, but I doubt I will be able to get the unit back in. I can pull harder on the motor cover, but am not sure if there are further screws at the back - and am fearful it might snap - Does anyone know if it can be removed from the front without removing the motor? Thanks in advance.
Posted on Feb 20, 2010
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