Apple iPod Nano 4GB MP3 Player
Problem for Apple iPod Nano 4GB MP3 Player

IPOD




By Ziggee911 on Jul 28, 2008

" "
My IPOD simply stopped working and my computer will not even recognize it, it seems to have lapsed into a coma. What can Best Buy do to help me?

Solution #1

posted on Jul 28, 2008
Not Rated)

Agent Aaron

Rank: Guru 
Rating: 86%, 204 votes
Hey Ziggee911,

While Best Buy™ stores are able to provide support and repairs for the iPod Classic and iPod Touch that are beyond the initial factory warranty, they are currently unable to provide assistance for either the iPod Nano or iPod Shuffle. As such, I would strongly suggest contacting Apple directly for more information if you are currently encountering problems with your Nano. Apple's toll-free hotline is (800)-275-2273, but remember that you also should be able to request assistance by filling out an online service request at www.apple.com/support/.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.
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