Hi.
if the fluid level is ok, then there is probably not a leak in the system.
check the tyre pressures are correct as underinflated tyres can make the steering heavy, as well as increasing tyre wear.
if the tyre pressures and fluid levels are ok then check the belt driving the power steering pump is ok.
other problems include a bad power steering pump. a faulty rack, or siezed joints on the struts.
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