Question about NEC Electra Elite DTU 16D-2 Corded Phone

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Feature light flashing and canceling DND doesn't clear it

My feature light is flashing and an extension (353) is shown in the display. I don't know how it got this way, but can you help me fix it?

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  • shesfortuna Aug 14, 2008

    Feature light is flashing, and my ext light is flashing, and the phone does not ring.

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Turns out, that particular extension had a voicemail. Not sure how that happened, because it's a shared phone and nobody is assigned that extension.

Posted on Jul 29, 2008

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1 Answer

How to fix my extension from going to voice mail?


Cancel DND or CALL FORWARD ALL. On an Elite, SPEAKER 42 is cancel code for both, or Feature 60 just cancels DND.

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Not sure how you set this feature but here is the solution:

To set DND you would have pressed your feature button, 60,and then feature button again (if you were forwarding to another extension you would have had to enter an extention after 60 and then the feature button. This sets your DND or call forward.

To eliminate press feature, 69 and then feature again this should cancel the call forawrd or do not disturb.

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Press Feature + 69 + Feature to cancel DND.

Feature + 60 + Feature turns DND on.

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1. Press the Feature key.
2. Dial Call Forward All/DND
set code 69.
3. Press the Feature key
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Jennifer, if it is a CallBack Request, it will be cleared when you speak with the extension that set it. You can press SPEAKER - "#" to call them back (default setting).
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Press Feature, 69, then feature again. The light will go off.

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