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PS3 Insurance Well I bought my P.S.3 from Best buy in syracuse at the mall. I got insurance on it for two years. Everything is fine with it except that when i try to hook it up to a regular t.v. with the red, white, and yellow cords, it doesnt work. I tried different t.v.s different cords it wont work unless its a hd tv because i got the hdmi cable. Now i got the insurance, but the receit faded so bad that you can barely see it. And I put the sale on my rewards card and still have the receit. Can I go back and exchange it

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Greetings H3atr0ck5,

If you purchased the Performance Replacement Plan, you should be able to contact 1-888-BestBuy and have the Consumer Relations department obtain your receipt. With this, you can be transferred to the PRP department and you should be able to obtain a return box for this unit so you can get a voucher to purchase a new unit, or perhaps exchange in store.

I hope this helps.

Go Ahead. Use Us.

Posted on Jul 28, 2008

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Good luck,  I run the Playstation Clinic, in Fountain Inn, SC. if you need further assistance contact me as




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