Question about Video Game Consoles & Games
If you purchased the Performance Replacement Plan, you should be able to contact 1-888-BestBuy and have the Consumer Relations department obtain your receipt. With this, you can be transferred to the PRP department and you should be able to obtain a return box for this unit so you can get a voucher to purchase a new unit, or perhaps exchange in store.
I hope this helps.
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Posted on Jul 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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