Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly. Click this link HP All-in-One and Fax Products for more information on enabling or disabling ECM.
NOTE: Error codes that apply specifically to ECM have ECM listed next to them.
Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM
Definitions
Solutions
Jam ()
Orange
On
A paper jam has occurred. (See Clearing paper jams.)
Online/Error ()
Off
The machine is off-line.
Green
On
The machine is in power saver mode.
The machine is on-line and can receive data from the computer.
Blinking
When the LED slowly bilnks, the machine is receiving data from the computer.
When the LED rapidly blinks, the machine is printing data.
Red
On
The cover is opened. Close the cover.
There is no paper in the tray. Load paper in the tray.
The machine has stopped due to a major error.
Your system has some problems. If this problem occurs, contact your service representative.
A toner cartridge has almost reached its estimated cartridge life[a]. It is recommended to replace the toner cartridge. (SeeReplacing the toner cartridge.)
Blinking
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes.
Small amount of toner is left in the cartridge. The estimated cartridge life[a] of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. (See Redistributing toner.)
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