My Sony Walkman NWZ B153F is freeze on fm radio. I cannot turn off, do enithing.So? Thanks!

You may download a copy of the manual at https://docs.sony.com/release/NWZ-E383_E384_E385_guide_EN.pdf

If you have the current songs saved then I would try a format of the device

Apparently unfortunately there is no software available from Sony for download.

https://www.sony.co.uk/electronics/support/digital-music-players-nwzb-series/nwz-b172f

There are manuals at that link.


Support for NWZ B172F Downloads Manuals Tutorials and FAQs Sony UK

Your pc should have windows xp sp2 or later and Windows Media Player 11.
If you have problem with your device follow this steps:
1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

Good luck!
Thanks.
gylacz

with a pin,on the back hole just reset it

I hav a (sony mp3 player)DIgital music player nwz-b153f for past one month. today, im jus getting "POWER OFF" in my display and no other keys are functioning. the usb is also not detecting. plz assist me to rectify the problem. plz..
-saravanan.M
9942099626.
chennai.

I had a similar problem with my Sony NWZ-818 today and simply pressed the reset button with a pin to reboot the player (little hole on the side) and it worked!

Problem solved by trying another set of headphones.
Thanks anyway.
Gerda

Hi fitx-64

Every where you site this model on the web, it has an inbuilt FM tuner... you not even having that option is really weird. I take it you have been through the manual to see what is what? :)

There is a firmware upgrade for it here you could do that first and see how you go.

If that does not fix it, I suggest you take it to a Sony service center. I am sure they willl exchange it for you.

regards
robotek