I've done the head cleaning operation several times but the printer still will not print out the black ink. Aside from the Windex on the printer head solution, are there other hardware fixes that you are aware of? On the web site I can only access the first few words of your suggestion. Kindly forward complete text?
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Epson Printer C62 fails ink check test
Are you using compatible cartridges? If so have you removed any
tape that covers the vent hole if required. Many compatibles need to
have a piece of tape removed. If you forget the ink cant get out as the
air can't get in.
If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.
You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.
first thing we need to do is get the head away from its parking
position. Switch on the machine and when the head has moved away from
its park position, remove the power lead.
With the top of the machine open, you should be able to move the print head carriage by hand.
to the right where the head carriage is normally parked and you should
see the pump cap area. It will be a black looking spongy pad covered in
Now take a piece of kitchen paper and fold it over a couple
times to make a pad approx 3"x1". Now lay this pad over the top of the
pump cap and fold the left edge down toward the base of the machine as
in image one (the tissue is the yellow bit in the image)
take a syringe or similar and put some solvent into it. The solvent I
use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you
have any ammoniated window cleaner like Windex you can use this. Put
the solvent onto the tissue making it quite damp, but not totally
Manually move the print head GENTLY back to its park
position. The pump cap will try to raise up to meet the bottom of the
print head as you move it back. Be careful no to force it or you may
What we are trying to do is bring the solvent
dampened pad into contact with the print head. Once located, leave the
pad for 5 or 10 minutes whilst the solvent does its trick.
move the head away from park - again being gentle. You should now see
the pad is a horrible black lump of mush. Pick it out and put it in the
plastic bag ? where a glove or use tweezers or pliers.
the process again but this time let it to soak for just about 1 minute.
You should now see the individual ink colours soaking into the pad. If
the pad is still black, repeat the process a couple more times.
Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.
Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.
method is applicable ONLY for loss of a few lines on the nozzle check
sheet. If you have loss of all the lines in a single or multiple
colours, you need to investigate further. It is possible that the pump
has failed, the pipes are clogged or something else is causing the
If that does not sort it out, tru using a syringe to
put a couple of drops of solvent onto the wick. Its the black plastic
spike that stick up and goes into the bottom of the ink cart when it is
installed. Put a cupole of drops in, put the cart back in and leave it
fpr about 10 minutes. The re-try a head clean using the driver/status
There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may have blocked print head nozzles. Try the printer maintenance to clear the printer nozzles. After several deep cleaning attempts and there is no improvements in the printthen a new print head is required. A new print head maybe expensive and it maybe more cost effective to purchase anew printer.
I have solved this problem on my sx515w. I hadn't used the printer for a while and when I did after about 3 months the black wouldn't print. Even after trying several different new cartridges, driver reinstals, updates, automatic head cleaning operations..... It turned out that the printer head had ink dried onto it due to lack of use.
What you need to do is to drop a few drops of nail polish remover (yes as in Acetone solution) on to the foam cleaning dock, located to the far right of the printer rail. When the printer is resting, the ink jet module covers the dock. TO expose the dock, set the printer to the 'clean head' operation and the ink jet module will go to the far left, when this happens pull the power cord out so it stays out of the way (don't worry the printer will reset fine afterwards).So now the module is out of the way drop in some cleaing fluid on to the sponge dock. Then you are ready to run the automatic clean head operation at least 20 times. Do a test print each time until full print quality is resumed.
Oh and it is worth cleaning the sponge dock with tissue as it gets heavily soiled with ink (using the 'clean head' - turn off half way operation just described above). Remeber to replenish the nail polish remover. This should sort it.
Epson Stylus Head Cleaning Solution Plus Re: Epson printer problem
You will want to press the button that you use to change the ink cartridge (the 3rd button). Once the carriage is in the "cartridge change position" you can unplug the printer. Then you are ready to flush out the heads. Click here for cleaning instructions http://www.wesesweb.web1000.com/printhead.html
Repairs: All Epson Stylus printers (except for the C64-C86, CX4600-CX6400 series) which don't print, or print choppy in black or color. For the other printers, as well as Canon BJCs, use the other repair kit.
This is the same chemical used by Epson in their service department
Easy to use, no disassembly required
Gently dissolves even the most stubborn clogs and restores output to dried out print nozzles and clogged printheads
In our testing on an Epson 600 that sat unused for several months, it 100% restored a head that had no output, with one application (Individual results may vary)
Note: This is not alcohol or Windex; it is an ink-specific solvent that has proven to be safe and effective for use on Epson printheads. Do not use alcohol or Windex, they will very likely ruin your printer.
1 oz bottle Epson Stylus Head Cleaning Solution (enough to fix several printers)
1 syringe applicator for dispensing solution
Simple directions for use
Price: $9.99 order form on link below http://www.fixyourownprinter.com/kits/Epson/K89
I had the same problem. I didn't believe it would work since I "cleaned the printer heads" once and nothing happend. But I read in the Epson manual it can take up to 4 times. I had to do it 3 times and now it prints good as new!
Your inkjets are clogged, use a damp sponge to clean heads (located where the bottom of the cartridge is) put a paper towel underneath the cartridge holder to soak up water, allow to completely dry then run ink test (head cleaner) through printer utility...its worked multiple times for me
I use cheap replacement cartridges about 20$ for 3 color/5 black....the printer usually doesnt recognize the cartridges ink level but it still prints......do you use actual epson replacements? If you use cheaper replacements you might have gotten some with dud chips...prob the cartridges fault, not your printer
I find the best way to clean the heads is buy some cleaning cartridges as they have cleaning fluid in them and use them to clean it will take about 10 or more times to clean the heads then put the color ones back in and try again.
Just keep putting it on clean the head don't do a print out till at lest you have cleaned 10 or more times.
Clean heads, clean heads, clean heads, etc. Then do the test print to see if the heads are open. I had similar problem with an Epson, had to clean the heads often, finally got to where the heads wouldn't clean so threw it away and bought another one (HP this time, the heads are included in the ink carts, haven't had to clean the heads at all.)