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Model 64213 (not a wireless model) Trackball is not working smoothly - already tried cleaning it and still gets "stuck" especially moving left and right. Up and down works well.

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This is because the wheels that move with he trackball are getting stuck.

Try cleaning the inside housing.(The part that holds that trackball) Mainly, the tiny wheels that grab the trackball. Normal use can build up a gummy buildup inside that can be easily rubbed off with a cloth. Since the housing is underneath the trackball, there can be a greater potential for lint, crumbs or anything else to get inside as well. Clen in there, empty out any debree and you will find ti moves much smoother.

alternatively, one of the tiny wheels could be damaged and is not rolling properly. Roll each one with your finger to see if you can feal anything rough or if the wheel is rubbing against something.

Posted on Jul 28, 2008

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1 Answer

The roller ball on my blackberry curve sticks. Any suggestions?


Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;

1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.

Cheers!

Dec 30, 2009 | RIM Blackberry Curve 8300

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The roller ball doesnt work


The trackball doesn't work at all? Did it suddenly stop working or has it gone from good to bad over time? Going from working well to not going up or down or back and forth to not working at all could be fixed by following the instructions below. Ceasing to work suddenly could mean a defective device. You'll want to call your system provider for assistance. Hopefully the unit is still under warranty.

Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;

1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.

Cheers!

Dec 30, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My blackberry's scrolling ball wont roll downwards, please help.


Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;

1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.

Cheers!

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2 Answers

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What do you mean...can it move in all four directions?

Most trackball movement problems can be rectified by cleaning the trackball. Try the following steps to see if it helps tp resolve the issue you are having;

1) Turn the unit off, open the back cover and pull the battery out,
2) Take a paper towel, dampen it with water...nothing else, making sure that the towel is only damp and not soaking wet,
3) Rub the damp paper towel on the trackball, over and over, making sure to rub up, down, side-to-side and every which way. This should clean the trackball and remove whatever is causing it to not move smoothly.
4) Wait a minute or two and replace the battery and cover. Once the unit has rebooted, try moving the trackball again. It should be better.

Cheers!

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Sounds like it needs clesnong. dust and dirt get inside through the ball and should be cleaned ever so often.
Hope this helps. Bud

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1 Answer

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Peel up the lower corners of the serial number sticker on the bottom side of the trackball to expose the two Phillips screws that hold the assembly together. Remove those and take the top off. Lift out the circuit board and be careful not to lose the little idler roller that sits thereon. Unplug the cable and you can then access the rollers with ease. Clean them with alcohol and remove any fuzz or dirt with tweezers, and it all goes back together the way it disassembled and should work fine again. Takes less than ten minutes.

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Thanks so much "GrinningFool", your solution worked perfectly!!!

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