Question about Computers & Internet
If you have had it less than three years, it is under warranty. Call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864) between 9:00 AM and 9:00 PM seven days a week to begin the service process. Have the model number and serial number of your monitor on hand when you call. Even if it's out of warranty, they will get you in touch with a service location near you.
The official word from Samsung is: "Backlights are not replaceable by consumers." So you may have some trouble finding one. Alternatively, armed with your model and serial number, you may be able to get the part from one of the authorized service vendors. Even the most prolific of parts retailers don't seem to carry a backlight for the 181T
Posted on Jul 28, 2008
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Posted on Jan 02, 2017
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