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Posted on Jul 28, 2008
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Hardware malfunction my laptop dell Inspiron 6400 is experiencing problems right now. It stop and hang and a big blue screen is showing these message: HARDWARE MALFUNCTION CALL YOUR HARDWARE VENDOR FOR SUPPORT NMI : PARITY CHECK / MEMORY PARITY ERROR THE SYSTEM HAS HALTED Computer is a Sony VGN-N325E running Windows Vista XP Home. I just use it for e-mail and downloading and copying pic from my Digital Camera. I've gotten this message at least four times. I restart the computer and it starts up fine and then suddenly it happens again. What is going on?

  • inspiron9400 Nov 16, 2008

    Exactly the same error message on the huge Dell Inspiron 9400 purchased July 2007 - running on power. The underneath was terribly hot - not battery area but absolute rear where the connections are. At switchon now can only get a black screen with no option to F12.

  • 22torey Dec 07, 2008

    When it comes on it has Error 00161,00165, and 00301

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1 Answer

Coss

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  • Computers & ... Master 1,056 Answers
  • Posted on Jul 28, 2008
Coss
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Joined: Jul 22, 2008
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From the error report, it sounds like you have a bad memory chip (RAM).
If it's under warranty, contact Dell for a replacement.
If it is out of warranty, go to a vendor that sells RAM and replace it (such as www.crucial.com)

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I HAVE INSPIRON 6400 LAPTOP. ON SWITCHING ON SCREEN SHOWS BLUE & ORANGE WORDING OF DELL LOGO AND THEN GOES BLANK. IT WORKS WHEN USING AN EXTERNAL MONITOR.

Run the LCD BIST Test

http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&cs=04&l=en&s=bsd&dn=1092705

If it passes, replace the motherboard, fails replace the LCD
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Greetings
That kind of error usually comes up with Ram/memory issues. try going into the BIOS and disable memory checking. However this issue is almost exclusive to dell :)

The culprits for this is GPU, RAM among others and fix from dell does not guarantee solving the issue. It usually triggers when you use graphics intensive operations.

Hope that info is useful.
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Could you please run the diagonistics on the computer?
Turn on the computer. When the DELL logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
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b Press and hold the <Fn> key while powering the system on.

Make a note of any errors that you get after running the diagnositcs on the computer.
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