Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Prints blue and black only

Just changed color ink and it prints blue and black only Yes, my Brother MFC-240C will not print yellow. I have replaced the cart twice and have done multiple cleanings. Nothing seems to help. Any sugestion is appreciated.
Connie

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  • scm1059 Jul 28, 2008

    Not under Warranty anymore. They sugested taking it to a repair shop.

  • scm1059 Jul 30, 2008

    Thanks so much for your help. If I knew how to get to the head assembly to clean it I would give it a try, but I don't even know where to begin. Have any suggestions? Not afraid to try. There is yellow ink around the base where the carts set. That tells me the ink is spilling outside of the line. The repair shop didn't even attempt to answer the messages I left.

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  • 32 Answers

I have had this happen on mine as well. The nozzles are not clogged (which cleaning would fix) the lines going between them and the cartridges most likely has a clot in it. Call in Brother's tech support and have it replaced by warranty, I have so far replaced for the same problem twice.

Posted on Jul 28, 2008

  • Martin Snow
    Martin Snow Jul 30, 2008

    Without a warranty, I would kinda say good luck. Unfortunately, most private companies do not do repair on MFC units, let alone most printers. One thing I used to do when starting out fixing copiers was take apart machines that would normally be too costly to repair. If you were physically go open up the printer and remove the print head assembly, you would be able to inspect the feed lines to see if there is a clog (easily fixed by taking out and feeding with warm water for a minute) you can do the same method to the head itself after it is taken out. Just use scotch tape to cover any copper contacts or any other connectors, then run the nozzles under medium hot water for a minute as you see a bunch of ink pour out of the insides, let it dry and pop it back in. It is a shot in the dark, but it will probably be a very small cost difference between depot repair and a new printer

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