Just changed color ink and it prints blue and black only
Yes, my Brother MFC-240C will not print yellow. I have replaced the cart twice and have done multiple cleanings. Nothing seems to help. Any sugestion is appreciated.
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Re: prints blue and black only
I have had this happen on mine as well. The nozzles are not clogged (which cleaning would fix) the lines going between them and the cartridges most likely has a clot in it. Call in Brother's tech support and have it replaced by warranty, I have so far replaced for the same problem twice.
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You need to have ink in all cartridges to print. You can put a small electrical tape over the little window on the cartridge to print with empty inks, but you risk an air bubble in the ink tubes. If you don't care about printing color at some time, just cover the window on empty carts.
On this machine you have to install inks with power on and use the ink button and choose replace ink. If you just plug them in it won't register and reset the counts. You may need to run clean cycles at least twice to get proper colors.
The color cartridges print text that appears black by mixing the three primary colors (cyan, magenta, and yellow) to make composite black. To achieve a realistic black, large quantities of colored ink are used. Because black cartridges use much less ink to create a similar shade of black, they print more pages in black than the color cartridge.
If the color cartridges on the printer are next to empty, you will not be able to get perfect prints at all.
Please have the cartridges replaced to do the printing jobs again.
I guess you d used generic ink carts?! If yes, the cart holder needs replacement due to ink that has stained the led control. The ink has made a short circuit. The error can only be deleted by replacing the whole cart holder!
The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.
Did you do a test print by pressing ink testprint etc.? Do you have all colors incl. BK?
If yes, check the printersetting WITHIN Word. Is the mfc the printer to be recognized by Word or is it another one?
If you miss the bk upon the test sheet try to clean the ink cart by help of pressing ink arrow-down-button (cleaning) and (blue) start mono.
If there is no or not enough ink check the cart. In case you use third party ones, use an original brother cart and do the cleaning twice.
Third party carts do make a lot of trouble due to malconstruction!