WIll turn itself on and off. If you unplug it, and then plug it back in. It will power up without pushing the power 'on' button, but you can sometimes make selections, but you can not start it or turn it off using the power button. It will turn itself off later on, but turn itself back on. Where can I get troubleshooting information and a parts list?
Sears has been out twice to try a fix and replaced, what the tech called a power control module. He had no test equipment and 'lost' wouldn't even start to describe the total lack of troubleshooting skills. They now think it is the front control panel.
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Re: Kenmore Washing Machine 110.47512601
It could very well be the control panel. Of course, this would be a pure guess on my part, because I do not have access to your washer. It sounds like you have some buttons sticking on the panel that may be causing the erratic operation and display. You can view the control panel at searspartsdirect.com. Just type in your model number (as you have provided) and look at the various links on the following page. There are very good parts illustrations to assist you in locating parts. I hope this helps you.
PS There should be a tech sheet located inside the washer behind the lower panel under the door, or along the interior cabinet walls. This tech sheet provides some troubleshooting tips and diagrams to take test point readings.
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(For most)... Unplug machine at power (most important for any repair attempts).. Use a putty knife at about 2 inches from the front top corners where the top is attached to find the clips that hold the top to the rest of the machine. Once the clips are found, use the putty knife to push the the clips in while lifting the top up. The back of the top of the machine is held in place with clips that allow the top to be lifted far enough to set against wall behind machine without disturbing electronics. From this point, you should be able to see the switch and the manner in which it is clipped in. You will need your model number to order another. It is likely a Whirlpool or Frigidaire machine. Sears doesnt actually make anything. There may also be a part number on the part itself. Check eBay for replacement if you can wait for shipping.
Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:
* Unplug or turn the circuit breaker off for 30 seconds. * Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet. * Press the Pause/Cancel/Stop button twice to clear the "PF" in the display. * Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.
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you may need to replace the level selector switch itself... if it has a reset option ( usually near the large side of the button, w/it plugged in, turn the switch all the way to reset, unplug the machine and then plug it back in. ) this has been known to work on occasion....hope this helps
If you suspect you have a defective timer it can easily be replaced by performing the following steps:
1. Unplug washing machine... and pull out the timer knob. Some knobs have a removeable center cap and hidden screw. Some are simply slip-fit. Remove the knob.
2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.
a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer. The cap will pull off towards you as you are facing the unit from the front of the washer. There will be a screw under each end cap that you will need to remove.
b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up. There is a retaining clip under each side that has to be released.
3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.
4. Disconnect all power plugs and remove the timer's mounting screws.
5. Reinstall reverse of removal.
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Most likely it is the timer/control board. It is a plug and play swap-out, but the tricky part is getting TO the board :D Only you can determine if you have the skillset to attempt the repair - however without properly testing the components - you may just end up throwing $$ at the machine replacing good parts and still not find the problem. This type of repair is best left to experienced repairmen. You will SAVE money in the long run.
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Lets start by pulling the plug on this machine and while your back there notice where the three screws are holding the console to the machine and remove them until the top comes off noticing how it latches front to back and the screws secure it. Now you will see on the right hand side a grey box, look for a white plug top side left with only two wires sitting by itself and unplug it. Then plug the machine back in and you should still have no power. Next the cable with blue wires connecting the console to the grey box needs to be unplugged. Now we will test that grey box as it supplies your console. The test is as this unplug power, unplug console( blue wires ) then the next step is to plug the white plug with the thick dual black wires in. You should hear it cycle through all the valves, door lock and bump the tub. If this works and after you plug in the console and no power, guess what? Need to replace the console. Ps the plug with the grey sheath by the console blue wires is your door lock:) Write back if you need any help.