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ok, i called lexmark and finally figured out the problem so many people are having with the unsupported cartridge error. it seems there are a few different varieties of 2500 series printers. mine for example is a 2500, came with a 2500 series user manual, but is actually considered a 2580! this is huge for the ink cartridge- as a 2580 is the only version that takes number 2 and number 3 cartridges. i switched from the 28 and 29 cartridges that the manual said to use and the box said was compatible for and put the 2 and 3 cartridges in, and it worked fine. i complained to lexmark that the manual is deciving and costing people money. she offered to send me the right cartridges free of charge. i hope this helps some of you!<br />
take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.