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In May of 2004 we purchased a ET8MHKXMQ Whirlpool Refrigerator. We had to have the following parts replaced: Thermostat $66.02 Sub Timer $40.48 Plus Tax 5.43 Total parts 111.93 Labor 192.33 Grand total 304.26 Is any of this covered by warranty? Jim & Judy Plute Menomonee Falls,Wisconsin

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 331 Answers

SOURCE: clicking noise-GSH22JFR/SH200106

Fluk, based on my experience with these refrigerators, I'd bet you the Mother Board has failed. That's where the clicking is coming from. To verify this, pull the refrigerator out away from the wall then remove the aluminum panel back there (there are 4 screws holding it in place). This will expose the mother board. You won't have to use any more tools to diagnose it... you'll hear the clicking sound coming from this board.

Your 5 yr. warranty information only applies to the sealed system components; compressor, condenser, evaporator and freon. The board isn't covered, I'm sorry to say. You can try calling GE at 1-800-GE-CARES (1-800-432-2737) and explain to them that your board has failed, but I doubt you'd get very far. (They will probably try to talk you into having a GE repair company come out and do the repair, though. <-- at a cost of about $275.00.)

You can repair this for the cost of the part... about $120.00. The part number you'll need is WR55X10552 and can be obtained from your local appliance parts store (like Sears) or purchased online. There is an instruction sheet that comes with the replacement part... read it carefully. This is a very easy repair, it can be done in about 20 minutes. Remember... If you repair it yourself, UNPLUG YOUR FRIDGE BEFORE YOU BEGIN!!!

*TIP---> After you have the repair completed, plug your fridge into a quality surge protector, like this one or something similar.

Posted on Oct 14, 2007

  • 1 Answer

SOURCE: showing grand total or sub totals on tape

try pressing * key

Posted on Apr 30, 2008

Sea Breeze
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SOURCE: I have a Whirlpool refrigerator

When you replace the heating elements did you see burn marks on the wire connecting to elements? I had the same problem and until the wire conections were cleaned replaced tightly it did as your symptoms. Let me know and I will help you through this.

Posted on Feb 03, 2009

  • 3 Answers

SOURCE: kenmore elite oasis washer

Today (4/3/09) I got a letter from Sears. They will replace the electronic control board (you know, the F-51 business) for FREE, in warranty or not. Serial #s for the Bad Board begin: CS48 - CS52 or CT01-CT49. Call Sears at 800-847-9083. The voices of all of us have finally been heard! There is a class action attorney firm in San Francisco looking into a legal remedy.

Posted on Apr 04, 2009

  • 159 Answers

SOURCE: The bottom part of my refrigerator does not cool

the gas level in the system are low need to be topped up a bit

Posted on Jun 01, 2009

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I purchased a defrost timer part number 482493 for my Whirlpool refrigerator model ER2CHMXPB04 and it has an extra black wire what do I do with it?

Call the outfit that sold you the part and verify you have the correct one, if it is a suitable replacement ask about the extra wire.

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Replace the defrost thermostat. They are cheap and 90% of the time will be the problem.

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The defrost timer or thermostat is probably stuck. It is located on the bottom of the fridge. look at pictures of a defrost timer on several parts site for appliances. $30 and easy to replace.

Oct 20, 2014 | Whirlpool Refrigerators

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Lets see if the defrost timer being turned clockwise slowly will force defrost and cause things to get colder. On page 5 of the (click HERE=>ET4WSKXKQ02 Parts Manual ) you will see location 4? That is the 2188371 Defrost Timer

inside the fresh food com[partment at the top and behind the control panel will be the 2188371 Defrost Timer If forcing defrost solves the cooling problem then just replace the 2188371 Defrost Timer and if not we will need to check the 2176942 Defrost Heater Assembly and the 2192096 Defrost Thermostat Don't buy ba defrost thermostat until we discuss a different way of getting one to work should you need one (last resort because of cost) My focus is defrost timer and defrost heater at this point you will not need all the wires on the defrost thermostat should you need one just splice a simple defrost thermostat into the wiring harness. Below is a short movie on testing the defrost heater or click HERE Talk with me and we will get this refrigerator working, Sea Breeze
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Apr 01, 2013 | Whirlpool Refrigerators

1 Answer

Ice forming on the back wall of refrigerator compartment It is a side by side...twenty years old

Hello there,

When you are experiencing ice build up in your refrigerator and a part of the refrigerator is not getting cold, either the fridge or freezer compartment. Then it means there is a problem with a part in the unit.

Investigate these three areas if frost and ice are forming in your freezer and your fridge is not cold enough, test Defrost Timer, Defrost Heater and the defrost thermostat when you detect where the problem is from, replace it.

Before you begin to test your defrost thermostat, defrost heater and defrost timer, make sure you disconnect the appliance's power supply.
Here are some tips for you to go through in order to solve the problem.
Defrost timer testing Defrost timer replacement
Defrost thermostat testing Defrost thermostat replacement
Defrost heater testing: Defrost heater replacing:
All the best Elect_Comp

Sep 21, 2011 | Sub-Zero 695/O Side by Side Refrigerator

1 Answer

Need to locate the defrost timer. do you know where it is located?

its in the control panel in the fresh food (ref, not freezer) compartment where the thermostat is and it isn't a older style timer yet the defrost control is intergrated into the control board. See the picture for the link i have attached and it will be item #6

Jul 22, 2011 | Whirlpool GD5SHAX Side by Side...

2 Answers


hi my name is Sean, this more than likely has a bad defrost timer, and/or defrost thermostat. Timer is located in the control panel in the refrigerator, the thermostat is located in the evaporator compartment in the freezer, Let me know if you need more assistance.


Mar 26, 2011 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Refrigerator is not defrosting right..whirlpool ref..

is it frost or ice.if frost you will need an ohm meter to check continouty on the heaters and term thermostat.term thermo must be cold to check.if ther ok check voltage to the heater system from the defrost timer.if no voltage replace timer.if its ice it could be a blocked defrost drain.unblock clean out

Dec 31, 2008 | Whirlpool GD2SHGX Refrigerator

1 Answer

Ice forming in freezer refrigerator not getting cold

Replace your heater and thermostat behind the back wall of the freezer. the air will not flow from the freezer to the fridge because of all the forming ice. Also replace the defrost timer. take your model number into a local parts store and they can get you the parts. This is very common!!!!! But pretty easy to do.

Nov 20, 2008 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Bottom freezer works; Top fridge too warm

The defrost timer is about 6 inches square and about 2 inches thick. It could be located under the box, in front or back. Some models of Whirlpool and Kenmore locate it behind the cover over the light inside the box. Westinghouse is often inside the cooler compartment, in the top. Some Gibson boxes put it in the back, about chest high. It's often hidden, but every self-defrosting refrigerator has one, except for a few models of Whirlpool and Kenmore with factory-installed ice makers — these models have an icemaker which also has the defrost timer built into it. The timer will have a stem that protrudes, or may be flush, which you can turn using a large blade screwdriver. Mark the position with a pencil, then turn it until it "clicks." This should start the defrost mode. The defrost mode will continue for 10 to 30 minutes, depending on the design. If after 20 minutes, the refrigerator has not restarted, or the timer stem has not moved, the timer is bad. When replacing the timer, you must use the correct one. There are about a dozen different configurations with even more types of connections. I suggest you order the part by make, model number, and serial number of your refrigerator to make sure you get the right one. Depending on your brand, and where you purchase the part, the price may be from $20 to $40 for this part.

You can test the termostat,just see if the fridge goes on and off..
If it goes off then the defrost heater sould go on.
The best way is to replace both the timer and thermostat...

if a evaporator gives any problems then the fridge wont cool down.

Hope this helps..



Sep 11, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

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