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Not able to get internet connection. I have 2 other computers in the House works fine. I have contacted my internet provider our IP is 169 I have manualy put in the system shows internet connection but still not able to get on the internet the error message is Internet explore cannot displat the web page.I have an emaching T3958. 340 omte; ce;erpm processor

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Try changing your settings on your internet protocol to obtain an IP address automatically and obtain DNS server automatically.

Posted on Jul 28, 2008

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Cannot connect to the internet on the Toshiba Netbook. Has very strong network signal.


Hi,

Troubleshoot the issue by identifying the ip address that your computer has. May it be wireless or local area connection. Check IP Address thru command prompt or DOS.
· press <windows key>+<R>
· type "cmd"
· press ok button. a black box will appear
· type "ipconfig /all" then press enter key
· locate wireless connection and local area connection group by scrolling up/down.

mongkey_21.jpg
NOTE: ignore highlighted physical address.

If the ip address is 169.xxx.xxx.xxx, this is an invalid ip address. Contact Internet Service Provider. If the ip address is 192.xxx.xxx.xxx, click start and open control panel. then open internet options. click on connections tab. click on lan settings. Make sure no tick box checked. All set your anti virus' firewall settings to default. Then try browsing.

I hope this works for you. KINDLY REPLY IF FURTHER ASSISTANCE NEEDED. Good Luck!

Mongkey
"Understanding explains better..."



Jan 27, 2011 | Computers & Internet

14 Answers

My wireless internet works in my hometown, but I go to college 2 hours away and plugged my Ethernet cord in. Everything says its connected, but the internet page will not load. I tried 2 of my friend's...


dont uninstall / reinstall anything on that laptop, will cause more trouble since it was working fine hours ago.

first check your ethernet properties

f0404a1.jpg

Aug 30, 2008 | Computers & Internet

Tip

I listed some of the things you should check if the internet on your desktop or...


I listed some of the things you should check if the internet on your desktop or laptop is not working.

Computer connected to the modem

1. Check the cables if its properly connected to the modem
2. check the lights on the modem, if they are all ok.
3. Check if the modem is set on standby mode. MOdem should not be on standby.
4.Power cycle your modem. power off your modem for 3mins, and then turn it on. Wait for the lights to get steady and then check your computer if it has internet access.
5. Call your Internet service provider , it can be a problem with their line.



Computer connecting thru the router

1. If its wired check cables.
Some user plug the computers to the INTERNET or WAN port. Computers should be on the LAN port . Modem should be plug into the WAN or internet port.
2. Check the lights where you connected the computer. See if the port light is lit up
3. Check your computers ip address. HOw?

If your using windows

Click start - run - cmd - enter ipconfig - look for ip address.
If the ip address is 169.xxx , this is an invalid ip.

If your using mac

Click apple icon
Click on system preferences
Go to network and then look for tcp ip address


If you get an invalid ip address the solution is either you need to plug the computer to another ethernet port or your router needs to be reset.

If its wireless and your getting 169.xxx
Theres a possibility that the wireless security on your router and your laptop dont match. Check your wireless security and make sure you enter it correctly.

4. Your router might not be communicating well with the modem. YOu can do the steps above to check if the modem is working properly.

5. if the modem is working. That only means you need to setup your router again to the internet. You can do it using the setup cd that came with your product or you can do it manually by calling your router tech support.

on Jul 08, 2010 | Kitchen Appliances - Others

Tip

No internet connection tips


I listed some of the things you should check if the internet on your desktop or laptop is not working.

Computer connected to the modem

1. Check the cables if its properly connected to the modem
2. check the lights on the modem, if they are all ok.
3. Check if the modem is set on standby mode. MOdem should not be on standby.
4.Power cycle your modem. power off your modem for 3mins, and then turn it on. Wait for the lights to get steady and then check your computer if it has internet access.
5. Call your Internet service provider , it can be a problem with their line.



Computer connecting thru the router

1. If its wired check cables.
Some user plug the computers to the INTERNET or WAN port. Computers should be on the LAN port . Modem should be plug into the WAN or internet port.
2. Check the lights where you connected the computer. See if the port light is lit up
3. Check your computers ip address. HOw?

If your using windows

Click start - run - cmd - enter ipconfig - look for ip address.
If the ip address is 169.xxx , this is an invalid ip.

If your using mac

Click apple icon
Click on system preferences
Go to network and then look for tcp ip address


If you get an invalid ip address the solution is either you need to plug the computer to another ethernet port or your router needs to be reset.

If its wireless and your getting 169.xxx
Theres a possibility that the wireless security on your router and your laptop dont match. Check your wireless security and make sure you enter it correctly.

4. Your router might not be communicating well with the modem. YOu can do the steps above to check if the modem is working properly.

5. if the modem is working. That only means you need to setup your router again to the internet. You can do it using the setup cd that came with your product or you can do it manually by calling your router tech support.

on Jul 08, 2010 | Computers & Internet

1 Answer

Hello, my computer has an 169 ip address, i've tried to renew the ip it wont renew it, but other computer works fine on the same router, any suggestions how can i get rid of that 169 ip address? thanks


First make sure your network connection is plugged in and working (i.e. look where the cable goes into your computer and has a green light on near it). 169's a re the windows default when no connection is available.

Then, if the cable (or wireless connection?) is OK, click on start > control panel> Netwok and internet connections>

Click on your Lan (ow WLAN?) connection and hit properties.

Navigate down to the 4th (or 5th depending) in the top box to TCP/IP and highlight it, hit properties, and select "automatically configure" for both the IP adress and DNS Servers, hit Apply, then OK, wait a few seconds and you should be good (assuming it's not actually your router handing out the "169" adress.

If all is not well, try a different network cable or port on your router, or get back with more detail.

Dec 28, 2009 | Microsoft Windows XP Professional With...

2 Answers

Have already described this probelm four times and paid for premium assistance. Hello????


if you have problem sir/mam just contact me. Reggie is your best contact solution to your problems.. Thanks

Mar 27, 2008 | Computers & Internet

2 Answers

Internet hookup


This is not the manufacturer's site, but i will try to help.
Is it your own network?
You need to make sure that the network is not protected, or you'll need the password.
Go to Start>Control Panel on your computer
Then go to Network Connections
There should be an icon for your wireless connection.
Right-click -> select Properties
In the selectbox select 'Internet Protocol (TCP/IP)'
Click Properties
Check if 'Obtain an IP-address automatically' and 'Obtain DNS-server' are selected
If they were not, Press <Ok> two times and try to connect to the wireless network again.

Can you also tell what IP-address you get?
Find it by going to Start > Run
Type 'cmd' without the quotation marks and press <Ok>
you get a black command box
type 'ipconfig', again without the quotation marks and press <Enter>
Please tell me the IP-address it tells you...

Mar 27, 2008 | Averatec 3200 Notebook

2 Answers

Trying to hook up lap top to wireless internet. Comcast tech says there is problem with IP# 169 which preceeds other numbers and needs to be removed for hookup. How can I accomplish this? Model #3150H


Usually you will have an IP address starting with 169 if the adapter cannot get an ip address from anywhere, it is an autmoatic IP address.

What operating system (Windows XP or 2000 or Vista) are you using?

Mar 27, 2008 | Computers & Internet

1 Answer

I.P Adress


your ip is provided by your ISP (internet service provider), if you have two accounts (two modems) then you probably have two ip numbers and if you use one account, even you have ten computers connected to the same modem, will be the same ip but shared.

hope it helps.

Dec 08, 2007 | Computers & Internet

10 Answers

Ip Address 169.x.x.x Wireless Internet Connection Problems 6400/E1505 Dell Laptop


when you renewed the ip address, windows assigns an ip address of 169.xxx.x.x, this your router will not be able to see. if you have enabled dhcp in the router, check that the wireless card is set to obtain an ip address automatically. If you have no luck that way, go to another pc and in the network card properties, look at the assigned ip address number that the router has given the pc, eg 192.168.2.2, if you have more than two pc you can bet that the other number assign wil be 192.168.2.3, so go to the problem pc's network card problem and and set the ip address manually to eg 192.168.2.4 and set the dns address to 255.255.255.0, save settings and try connecting again. the only other thing stopping a conection would be if the security, eg wep or wpa is enabled and the number has not been entered correctly into the network card properties.

Jul 26, 2007 | Dell Inspiron 6400 Notebook

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