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Nothing I do has been able to get my Brother HL-2170W monochrome laser printer to isntall and work properly on my Acer Aspire desktop computer! This has included going through the Control Panel and choosing "Add a Printer," trying to let Windows Update find the appropriate device driver online (it couldn't) and finally, using the CD-ROM that came with the printer at least five or six times to have the installation literally fail at the very end. When attmepting to run the required setup files on the disc, all I kept on getting was this error message: "Operation could not be completed (error 0x00000709). Make sure that you have typed the name correctly and that the printer is connected to network." Well, first of all, I DID select the correct printer when asked to at a point on the CD-ROM and second of all, the printer is NOT connected to any network in any way. It is the only printer connected to my computer via a USB cable, which I also chose correctly when asked to. When I just checked the Printers window I was shocked to see four printer icons, one of which said error underneath it and the other three were copies with one selected as the default. I am totally lost and disgusted with myself and all the time I have spent/wasted trying to get my printer installed and working correctly again. What do I have to do?? I have already become so desperate to get my printer back working that I have actually done a "clean install" on my one SATA hard drive twice over without any success. Is there any hope for me or do I just eat the over $200.00 cost of the damn Vista Ultimate disc? Craig Barnes

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So you would need vista drivers for the device? I suppose the cd doesn't have vista drivers. Il see if they are available.

Posted on Jul 27, 2008

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I changed my wireless password now my brother HL-2170W Laser Printer isn't working can you tell me how to tell the printer the new password?


look in your user manual on the proper procedure. if you don't have the manual go to brother.com and download it. you can also ask a question on the site and they could also be able to help you.

Feb 19, 2011 | Brother HL-2170W Laser Printer

1 Answer

I have a brother HL-2140/2170W Monochrome Laser Printer and don't know if I can print envelopes from this printer. It doesn't appear to have an envelope feeder.??? FYI I find it incredibly unprofessional...


Here is the manual. read page 17:

http://static.highspeedbackbone.net/pdf/Brother-HL-2140-Mono-Laser-Printer-Manual.pdf


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 20, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

We have hl-2170 monochrome laser printer need help for paper jam


If you are having constant jamming issues, the first thing I would check is the paper guides on the cassette. Also make sure there is no paper under the toner cartridge/ drum and in the rear door of the printer.

Oct 04, 2010 | Brother HL-2170W Mono Laser Printer

1 Answer

Turn on my brother hl 2170w printer -led lights up tone and drum yellow error is red and nothing else-doesnt even warm up there is no paper jam nothing-printer just sits there.


To reset the drum message:
Open the front door
Press and hold down the white button for about 4 seconds. Once all 4 LEDs are lit, release the button.
Close the front cover. Make sure that the Drum LED is now off.

Feb 09, 2010 | Brother HL-2170W Laser Printer

1 Answer

Lost cd-rom for brother HL-2170W. I need to connect a new laptop to the printer on my wireless network and can't figure out how to do it! It's running Windows XP Pro.


Download the updated firmware, drivers and software for you printer from here (select 'ALL' as Type, and then select your OS and language, to see all downloads available in one page):
Brother HL-2170W downloads Homepage

Also download the manual and guides for your printer:
Brother HL-2170W manuals

And make sure you also look through the FAQs and Troubleshooting under 'Initial Setup' and 'Software' sections:
Bother HL-2170W FAQs & troubleshooting

Sep 02, 2009 | Brother HL-2170W Laser Printer

1 Answer

My brother laser printer 2170w is saying it's offline and I have no idea how to get it back online


just right click your printer icon in printer properties.it will pop out some options.in that options it will also pop out the offline option just click that offline option it will turn in to online option.if u find it hard just uninstall the printer drivers and reinstall it again from the printer driver installation cd.it will work properly.
thanks.

Dec 15, 2008 | Brother HL-2170W Laser Printer

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