Question about LaCie (300770) 250 GB Hard Drive

3 Answers

Thinks it's full

There seems to be nothing in my external drive and yet when I open the icon it only has space for 232 gbs. Where are the other 18????
Then when I try to backup my only 80gb hard drive, it tells me to delete something from the external drive?? 
What is going on here?

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  • kristine augustyn Jul 27, 2008

    What about the problem of not being able to back anything up on to  my completely empty external drive?

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Try restarting computer with Vista cd. Then delete partition of external drive with vista. Creat new partion and format partition. Then exit and restart without cd! See if that does the trick!

Posted on Jul 31, 2008

  • Igor Ceke Jul 31, 2008

    Try also reformating harddrive in my computer. Make sure to select right FAT format as well. FAT32 for windows xp and windows 98. For Vista it is NTFS FAT format. Sometimes they play up in Vista. If none of this helps, try plugging in to another usb port for computer to reinstall item. Let me know if that works. Just, thought of something else! Try plugging harddrive into another computer and startup that computer. When it starts it should clean any errors. Then see if opens and try again on your computer.

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The problem is actually that hard drive manufacturers report their hard drive sizes in terms of Giga and mega, thus 1000x and 1000000x. The problem is that a computer reads every thing in bits and bytes, which is a binary number system. One giga byte on a computer is 1024 megabytes, but Hard drive manufacturers report it as 1000 megabytes. Thus you can see the hard drive manufacturers aren't really giving you 250GB on the computers terms.

As far as your back up problem, I would reccommend breaking up the backup into smaller chunks. Try 40gb and 40gb, and if that doesn't work, then 20gb 20gb 20g and 20gb.

Hope this helps.

Posted on Jul 27, 2008

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232 gbs is normal, a 250 GB hard drive has generally less space than 250 GBs, the actual size of the disk depends on the way used to format it.

Posted on Jul 27, 2008

  • Ginko
    Ginko Jul 28, 2008

    If your system disk is full it will give you error even when copying into an empty disk.
    Start copying files in small groups and deletend them from original disk.
    And correct the bad rating given thanks.


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1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

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If it still has a valid warranty, exercise the warranty to get a free replacement.

Otherwise, open the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a 'slave' disk-drive in a desktop computer, to see if the adapter was the problem.

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comparison to large or small , depending on how
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If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

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empty trash can.
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When you move files to the Trash on a Mac you are just marking the files to be deleted next time you empty the trash. You are not actually deleting them when you move them to the trash. They will continue to take up space on your drive until you empty the trash.

Emptying the trash will delete everything in the Trash folder regardless of which drive it is stored on. If you have files you are not certain you want to delete that are located on your internal drive, open the Trash folder and move them temporarily out (like to the desk top), then empty the trash to delete all the ones on the external drive that you do want to clear off.

You will see that the free space has increased on the external drive. Now put back in the trash the files from your internatl drive you were thinking of deleting but not certain you wnated to (if that is your reason for not wanting to empty the trash. I'm not clear on why you would not want to delete them.)

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