None of the lights turn on my advent ethernet POWERLINE adapter

not quite the same problem - however I am trying to trace the manufacturers of these advent powerline adapters. I have abysmal performance and actually get better connectivity using wireless g. In addition the utility software that came with it always says I have no homeplug adapters installed. A web search reveals nothing and there is no mention on the box or in the online or paper manual for a contact for support for these devices. Is this legal?

If anyone knows of a support contact for the manufacturers please post it. thanks



not quite the same problem - however I am trying to trace the manufacturers of these advent powerline adapters. I have abysmal performance and actually get better connectivity using wireless g. In addition the utility software that came with it always says I have no homeplug adapters installed. A web search reveals nothing and there is no mention on the box or in the online or paper manual for a contact for support for these devices. Is this legal?

If anyone knows of a support contact for the manufacturers please post it. thanks

of the 3 LED's the power and the ethernet ones are lit on both adapters, however the powerline one is not lit on either adapter. both were working perfectly one day and the next this. this the 2nd pair of adapters i have had in a year - first failed on me of the 3 LED's the power and the ethernet ones are lit on both adapters, however the powerline one is not lit on either adapter. both were working perfectly one day and the next this. this the 2nd pair of adapters i have had in a year - first failed on me

I have the same problem. My ethernet and power lights illuminate but not the powerline lights. The software says it cannot detect homeplug adapters



Bill I have the same problem. My ethernet and power lights illuminate but not the powerline lights. The software says it cannot detect homeplug adapters

Bill

I now have 4 of these devices that have failed. Symptoms are that none of the lights illuminate and they cannot be connected to using the software. Seems like these are defective.....

I now have 4 of these devices that have failed. Symptoms are that none of the lights illuminate and they cannot be connected to using the software. Seems like these are defective.....

I have one of these that have just died as well... No lights are on and software cannot detect it..

I bought mine new of an ebay seller and cannot locate anyone to provide service or support!!

Anyone know where to go for service/replacement?

BTW: I had the problem with the missing powerline lights - restarting both adapters seems to solve that one for me. I have one of these that have just died as well... No lights are on and software cannot detect it..

I bought mine new of an ebay seller and cannot locate anyone to provide service or support!!

Anyone know where to go for service/replacement?

BTW: I had the problem with the missing powerline lights - restarting both adapters seems to solve that one for me.

I purchased 4 Powerline adaptors via eBay. One didn't work when it arrived and the supplier did change it. For about 5 months they have worked OK, but in the last month 2 have completely packed up and the supplier won't replace them as they only give 2 weeks warranty. Thus they get good eBay feedback but would appear to be selling products known to be sub-optimal. False economy really.

I purchased 4 Powerline adaptors via eBay. One didn't work when it arrived and the supplier did change it. For about 5 months they have worked OK, but in the last month 2 have completely packed up and the supplier won't replace them as they only give 2 weeks warranty. Thus they get good eBay feedback but would appear to be selling products known to be sub-optimal. False economy really.