I have a question on how to access a few items

I have posted this response on another forum where someone else had reported similar problems.
My phone is a Samsung Galaxy Exhilarate and I have had it since April. I like it quite a bit and this memory problem is the only one I have ever had. I just finished chat with an ATT agent on this problem after searching for two days. Mine began yesterday after using Voice Command for texting for a few hours. I haven't added any music or apps in several days and was able to access Gallery and Music with no problem before using the Voice Command App. The only thing I did was download some pics from Facebook in the last few days. I first noticed I couldn't open my Music. Then I noticed I couldn't access Gallery although I could reach my pics and vids by opening the camera and tapping the small icon for Gallery. In this way, I was able to delete some pictures I didn't want. When this didn't stop the memory error messages, I then deleted every downloaded file I could find, a few apps, cleared a bunch of text messages and cleared Data on yahoo Messenger. Restarted my phone. Didn't work. I then found out I couldn't download pics from the Internet. It said not enough memory. I also couldn't view pics sent as text messages. Same message: Not enough memory. I had 1.25GB of music, about 500MB of pictures and videos, about 10 apps and games I had downloaded from Google Play Store and about a dozen downloaded pictures.

This is what the tech from ATT had me do.

The first thing the tech had me do was go to Settings, Applications, Running and shut down all running apps with the exception of the Settings app, of course, and Google Services and Google Keyboard would not shut down. Without restarting the phone, she had me go to Downloaded apps and one by one clear all data and stop each app. I did that. Again, Google Keyboard wouldn't stop but tech said that was fine. Without restarting the phone, I was again asked to check if Gallery or Music would open. No. I was then asked to go to the Web application, open it, tap on settings (bottom), privacy and security and to clear cache, history, cookies, form data, location access and passwords. We checked available phone memory after I did that. It was about a 100MB greater but still could not access Gallery or Music. Please keep in mind all this was done without restarting the phone. I then uninstalled every app I had ever put on it. (Made my home page quite bare.) I connected phone to computer and moved all of my my pics and vids in the DCIM folder to the computer and every song except one from the Music folder. I was asked to check the Gallery and Music apps again and still got an error.

FINALLY I was asked to restart my phone and when it reloaded I was able to access the Gallery and Music apps. I want to note that when I opened the Gallery, there were many pictures under Camera, several under downloaded, a handful under an app I had deleted called Perfect365, 1 screenshot, and blogger pictures which I have no clue where they came from. These pictures were not in the folders when I connected my phone to the computer. Possibly they are on the SD Card? I have yet to explore that.

Bottom line is all these steps together worked but I am curious as to what part actually did it. I can't help but wonder at what point I could have restarted my phone and it worked.

If you try these steps will you restart your phone after each 'step' and tell us if that worked? I really hope this helps others as it is a frustrating and baffling problem.

Have a good one!

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once the music starts to download a browse option will open where you will need to select if you want to run or safe

you should always keep your antivirus up to date when using any file sharing programs on the internet

hope this helps

your internet speed is not enough to play online using idm download video from youtube then play it any time.don't forget to turn on advance downloading option from option menu.then you will able download.

picture

Turn the player on, press the small (home) button on the front, when you see the FM radio screen press the up/down wheel to access the other menu items. When you see the Music screen press the arrow wheel to the right to access the Music menu and the MP3 songs you have put on it. Hope this helps.

Attempt to access the internet.

If you are unable to access the internet, it is an issue with internet access. If you are able to access the internet, it is an issue with the picture message settings internally with your service provider.

The internet is necessary for a picture message because the picture is an attachment on the text message. The attachment/picture is downloaded via the internet and without the internet, it cannot be downloaded.

Regardless of whether the phone can access the internet, it will need to be troubleshot by a member of the technical support for your phone company. Contact them at your earliest convenience to have this issue fully resolved.

dear first check ur internet settings in ur onix. if not plz configure it. but the fact is for access internet u need internet service provider. i think u can use internet from ur pc connected ur onix with pc. when ur pc is connected net then ur onix is also with connected net. then u can access from it. thanks

I had a similar problem. I did not get a USB cord with my phone. I found that if you insert the microSD card into your computer a folder opens that says Secure Digital Storage Device (E:). I have iTunes. I don't purchase music from the store (which is an option) but I download my cds to the program. If you highlight a song from the iTunes and then right click and select copy then open up the tab for the Secure Digital Storage Device (E:) then paste the item.
Remove the card from your computer and put the smaller card into your phone. Hit the menu button. Then hit the folder button located on the right side of the screen. Then select the more button. Then select the memory card. This will allow you to access the item you have on the card.
If you wish to download the item to the phone memory (meaning you can remove the card and the item will remain on the phone) you select the option button and hit copy - it will then give a prompt asking if you want to copy it to the handset memory or the memory card - select the handset memory. After this is complete you will be able to remove the microSD and still be able to access the item you downloaded.

i found the answer to my own question above and thought i'd share.

rather than iphoto, you can use "image capture," which is software that comes standard with the mac.

-Turn on your camera, and connect it to your computer with the cable that came with it.
-Close iPhoto if it opens automatically. Open Image Capture (Applications folder).
-Click Download Some to choose specific items to transfer, or click Download All to transfer all items.
If you click Download Some, choose the items to transfer, and click Download.

By default, Image Capture transfers still images to your Pictures folder, video files to your Movies folder, and music files to your Music folder. To choose another folder, choose Other from the Download To pop-up menu, then click Download Some or Download All.

Reynak3k. To answer your question in reference to downloading music. I had to save the file as MP3 on my computer and then transf the music to the My Music Folder. To transf music to the phone from the computer I ended up right clicking on the file and choosing the option to move the file, search for the USB File on the computer then send.