Pen not work
That's a fairly vague issue, but I might be able to help anyway. I had a tablet PC that was a demo model and when I received it, both pen and touch were either disabled or only partially working. Luckily, a factory reset restored all functionality as if nothing had gone wrong.
Fujitsu almost always set a restore point at initial setup (where it asks for you to partition the hard drive, etc.) so you can give that a shot.
- If you've had the computer awhile, try Windows system restore, found in the control panel or via a desktop search. This can revert changes you've made one iteration at a time until you're in business again.
- If not, reboot and get into the computer setup/BIOS - I can't remember with which key as I don't have a Fujitsu machine anymore - and from there you should be able to restore factory settings and reboot once more.
I know it's not the most detailed account, but hopefully it'll get you pointed the right way.
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