Whirlpool refrigerator is not getting cold but the freezer is. The freezer is located below the refrigerator.

Most likely its the cold control located in the fresh food section...unless you have a dual cold control....

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

The Thermostat (Cold Control) in Refrigerator is not shutting off the Frige and freezing the
drain from the freezer. Check Temps to verify. Freezer( not below 0 deg farenheit)
Refrigerator (Not Below 32 Degrees Farenheit)
Replace Cold Control or if it is digital call Parts house with your model no.
Thanks
Hope this helps
Leo

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

your evaporator coil behind this frost on the wall is iced up and you cant blow cold air through solid ice,remove this panel and defrost the coil,then check the defrost heating element below the coil,the defrost thermostat located on the coil or the defrost timer itself for being defective

check the damper door located between the freezer and refrigerator compartment,if it is iced up it cannot open up and let cold air into refrigerator compartment from the freezer compartment,deice this part and then adjust the refrigerators cold control and see that the door opens and closes with controls adjustment

Check the following: is the defrost timer cycling. If it is is the heater working, located behind the freezer back panel, defrosts the Evaporator coil that makes cold.

The freezer get the first crack at cooling and combination units have a fan and adjustable vents to steal some of the cooling capacity for the refrigerator. The vent are normally located in the back of the refrigerator compartment and with these, you can balance the cooling capacity between freezer and fridge. I recommend you swap your thermometer back and forth until you get the balance you want; typically the freezer should be at 5 degrees F or below and the fridge at 35-40 degrees F. Adjusting the control for temperature and having the vents set to supply the cold air you want in each compartment should give you the range you want in each.

Hi,

Refrigerators and Freezer combination units have one common compressor and coolant for both units. If the refrigerator section is not getting cold I would check the following.
The cold zone is not blocked by a bag or box? The cold zone would be the coldest part of the refrigerator which vents the cold air from the freezer to the refrigerator.
Is the fan working on the refrigerator to vent the cold air to the refrigerator? You should be able to hear it when you hold the door switch.
The thermostat is not working which I have found most common is the thermistor is not registering the correct temperature causing the fan not to turn on.


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You need to look inside the freezer at the rear wall cover and see if it is frosted over. If your refrigerator is not defrosting that can cause the refrigerator side and the freezer side also not to cool to the desired temp.