Hello and good afternoon. Have a 6 month old laptop. Am having a problem with cds skipping after the first 25/30 seconds have elapsed. Tried several different cds to make sure it wasn't simply a disk issue. Any thoughts?
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Seems your laptop DVD player's laser diode lost it's capacity. If it is not that old, try the followings:
1. Blow some air with a watch air blower or an air can. Try the DVD/CD which freezes. If this doesn't work
2. Put a drop of lens cleaner and wipe with caution to the lens. Wait for a few second and try playing the DVD/CD. Don't use force when cleaning the lens. This should be just touch and wipe action.
If this is not the case and the drive is old, you need to replace the drive. This should cost about 30$ to 45$. I did mine last month.
You can actually go back to the store or shop where you purchased the laptop from. You can ask them if you can get the OS discs and the drivers from them, though you might need to pay for them.
You can also go to http://www8.hp.com/us/en/support-drivers.html to look for the drivers for your laptop and you can also try to request for the OS disc online. Better yet, you can also try to call them on the phone to request for the said discs. Also, there would be a fee associated with the OS disc requests.
There is chance of serious problem with the screen of the Your laptop. This problem is often seen in case of HP laptop which are more then 6-7 months old.
So if the laptop is under warranty they(customer care) will replaced the screen for free.
If not the will charge few $ and provide you with original screen.
Please check with the vendor from where you have bought your laptop.
This happens because the laptop stores extra charge and cause some issues with the keyboard and mouse like skipping letters and erratic mouse pointers.
By removing the battery and the power adapter you actually drained the charge stored completely. It is a routine operation you need to perform on you laptop once a month.
try to check running programs on the back ground, you could view that by going to the task manager.
exiting programs that you dont need will give you some spare virtual memory.
to access task manager:
press ctrl+alt+del then press task manager,
also check the loading programs upon booting the computer, check your startup and remove unnecessary programs that load upon startup.
set your computer to have the best performance
one more thing try to disable your anti virus to see if it is the cause of the slowing of performance.
try removing the digital setting , IN XP right click on my computer /manage device manager open dvd/cd rom device right click on cd /properties click on properties tab remove check for enable digital cd audio