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DVD-300L-XAA SAYS CAN'T READ DISC- CHECK DISC NOTHING WRONG WITH DISC'S

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  • bobksells Jul 30, 2008

    Thanks will try the laser. I cleaned the disc with no effect

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Hello,
The majority of problems dealing with a dvd player not being able to read discs are because the discs are either dirty or have small scratches on them and the other common reason is because the optical laser lens inside the dvd player is dirty and needs cleaning.
Try cleaning the discs with regular running water in your kitchen sink. Wet the dvd and then apply a small amount of regular dish soap on your finger and rub it all over the the bottom side of the dvd until you have a slight lather. Then rinse the dvd really well and dry with a small cloth making sure you remove all water and smudges.
Clean the optical lens inside your dvd player.
Open the dvd tray by pushing the eject button and then turn off and unplug the dvd player from the outlet. Remove the top of the case by removing the screws on both sides of the player and there might be one or two in the back using a phillip head screw driver. Look inside the carriage and you will see a small glass looking bubble in the middle, that will be the optical lens. Take a few cu-tips and dip them in regular rubbing alcohol and shake off any excess and gently clean the optical lens with the cu-tip in a circular motion. Repeat the process a few times and then let air dry for 5 minutes. Replace the case and plug the dvd player back in and insert one of the discs you have cleaned using the dish soap and see if that has corrected the problem.
If this does not solve the problem it could be that the dvd tray is out of alignment or if the disc does not appear to be spinning up (which you can here) then the problem will spindle motor. These two things require someone with the proper tools and experience to install. Hope this helps and please let me know if you need further assistance.

If you would please rate my help, I would appreciate it very much. Thank you

Posted on Jul 27, 2008

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