It is 6 mos old and it leaves the dishes dirty and with a white film on everything. I used jet dry, cascade with no results. what would cause this? it has done this since day one. thanks

Check the temperature of the water. Should be 120 deg. Also are you using powder or liquid? Liquid dissolved a lot quicker that powder. So liquid is actually better to use. Try running the hot water at the sink until it gets hot before running the dishwasher. Also you may want to try mixing half cascade liquid and half lemon shine.

Hi

The white residue is from the new environmentally safe soap. Check your soap and see if it is phosphate free soap and that will be your issue. Also either you have hard water or you're seeing either calcium or lime deposits. You should use the jet dry for every load. There should never be any suds in a dishwasher. Do not use liquid dish detergent for the dishwasher.Try running a load without dishes, using vinegar, or a bottle of Dishwasher Magic. Another possibility could be you're not getting enough water. The level should be close to the heater(check your tech sheet to be sure). The water temp should be at least 140 deg.F (no matter what the box says) Also, use a good brand of detergent (Cascade) and be sure your wetting Agent dispenser is full. (jet dry)You should not have to pre-wash your dishes..just scrape them well.The detergent actually needs some dirty dishes to work properly..fats, protien, etc. to make up 1 more chemical for the detergent.Another important step is to run the hot water faucet before running your d/w to "purge" the cold water out of the line.

Also check this links for some helpful information:-

http://www.appliance-repair-it.com/dishwasher-leaves-white-film-on-dishes.html

http://askville.amazon.com/dishwasher-washes-dishes-clean-white-residue-problem/AnswerViewer.do?requestId=6117170

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6192

Please get back to us if you have further query else please accept this particular suggestion.

Thanks for contacting fixya.com

Detergent companies have had to change their detergents to meet regulations causing dishwashers to not clean well. Go to the link below and you can see exactly what is going on and what you need to do to get better results.

http://www.appliancerepairlesson.com/2011/02/24/dishwasher-is-no-longer-cleaning-film-and-debris-are-left-on-dishes/

Good luck

http://www.appliancerepairlesson.com

Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

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Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

/,,/

Hi,
Check your heating element..

A bad heating element causes many problems in dishwashers…

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial " explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

white film is actually from the calcium and magnesium found in hard water. your dishwasher is fine. its the water leaving the residue and spots. go to www.dishwasherfilter.com . they have a new product out exactly for this reason. very affordable and works amazing. you will love it.

Put two cups of vinegar into your machine and run the hottest and longest cycle you have this will clean the machine and solve the problem.

I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!

Quit using the new Cascade. The formula change is what is causing the problem. No research from Cascade before releasing the product