Washer will drain but wil not spin if i help it ,it will spinthen it locks up the tub moves more side to side than before . i looked under and didnt see anything that was broke. there are two little plastic cups with pins in it .the pins take a cotter pin ,but didnt find one,they are mounted to the frame just below the suspension plate
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: kenmore 110.20904990 top load washer
Ignore those cups with the pins those pins were the travel lock devices and the cotters were attached to the yellow lanyard that whoever first put the unit into service pulled off of the back of the unit per instuctions. this pulled the cotters out of the pins which then fell into those cups. the cotters came out with the lanyard and are long gone. the not spinning is due to something in the clutch not working properly. the moving to one side is caused by one of the pads that the suspension plate rides on being missing. you can look at the diagram on sears website at the parts look up and see were the pads go and find out what the suspension plate is and such good luck!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
check the balance ring on the tub just below the tub cover and tub cover gasket which can be done from the top of the machine by removing the top cover,while doing this pull and push tub from side to side and see if it moves easier in certain directions, if it does you may have a tub spring broken on the tub leading to an un balance condition cause the springs stabilize the tub like a shock absorber on an auto, if this is it then you need to access the lower unit area by removing the front cover of the unit there are screws at the toe kick panel to remove this panel
The drain line is probably clogged. Maybe that a sock or other piece of clothing get between the clothes tub and the outer tub that holds the water. In this case it may then get into the drain hose that's attached to the pump.Remove the hoses from the pump and pull the item out. In case it clean there, check the outer tub port- open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then,try to remove the clothing through the port.
MAke sure that the cothes are not unbalancing the tub. Iv seen this happen where the clothes are unbalancing the tub and it moving around and the when the water for the rinse is coming out its not getting in the tub its splashing on the top of the tub ring due the the unbalanced spin. does this happen when you wash a heavy load? do you notice it not doing that when you washer a light load?
there are some springs that help hold the tub even as it spins also make sure that the washer is level check front to back side to side and corner to corner if it is unlevel they will be out of balance in high speed spin
it could be the direct drive coupling that connects the motor to the transmission. fill it up with water and see if it will agitate, if it will NOT agitate then it is a good chance that this is the problem.
worse case scenario is the transmission is bad, but this is unlikely.
what is happening is the pump is not pumping the water fast enough. your washer sounds like its a frididaire built washer. there should be a pause where the washer just stops and drains, then go into the spin cycle. so if there is water in the tub and the washer spins it will splash out from the top of the wash tub. you need to make sure the drain is clear, the drain hose is not blocked or kinked, and that the pump is functioning properly. your unit has a electric pump and even though you might hear it running the impellor my be damaged and able to pump the water fast enough.it could be as simple as removing the hose from the bottom of the tub that go's to the pump and removing a sock that found its way in. or just a bad pump. its a simple job to replace it.to get to the pump remove the 2 screws on the bottom of the front panel tilt the washer back a little and slide the panel down. you wil see the pump on the lower left. so check all the things i listed and you should find the problem..Id check the pump first it most likley the problem. good luck