Question about Lands Phones

1 Answer

My internet and phone line run through the same jack. My internet works but my phone doesn't.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 108 Answers

If you have DSL for your Internet then you should have been provided DSL filters, one side has a phone logo and the other has DSL. Make sure the phone is plugged into the right side of the filter. Good luck.

Posted on Jul 28, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Magic Jack long distance service on internet


I have a Magic Jack and it is plugged into my computer. I don't have to do anything to call a long distance call. Do you have the new one that does not need to be plugged into you computer? You do not need to have any other application running to use magic jack. I know you said something about outlook express and yahoo, but you do not need to have that open. All you need (if you are attached to a computer) is your computer running, magicjack running on your desktop, and an internet connection. I hope this helps you.

Jan 11, 2012 | Lands Phones

1 Answer

When I run diagnostics on 2wire 2701hg-b gateway I get pvc connection could not find an atm circuit


Hi William,
I have this same router from AT&T. First thing you need to do is make sure all phone line devices have filters on them. If that doesn't work, try a different phone jack. It could be the internal wiring on that phone jack that's causing a connection disruption (this happened to me with the jack in my room). If that still doesn't work, then call your ISP's tech support line. They'll check their network status & make sure the servers in your area aren't down for any reason, which could be a strong possibility as the ATM circuit is located at the servers. Otherwise, there could have been a screw-up on their part, which they need to correct on their side. The only way to resolve these latter issues are by calling your ISP.
PVC Connection Could not find an ATM Circut simply means you do not have an internet Connection to your Router/PC
Regards,Suhail

Nov 12, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

No dial tone


  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Lands Phones

    1 Answer

    I just installed a replacement At&t EP 5962 2 line, answering answering device telephone. Line 2 does not get a dial tone. I installed it into proper / same as before outlets and both lines light...


    There may be damage to the wiring of line 2 (either in the building or on the phone). Are both lines wired to one jack or are they separate? Do you have any other jacks that have line 2 connected (preferably as single line jack) in the building?

    I like to use an old single line corded phone that does not use a power adapter. (As long as the EP5962 corded base will work without power (POTS), it might work for the tests below. You might want a simpler phone to carry around.)

    If the lines have separate jacks, try switching line 1 and line 2. (Connect your Line 2 jack to the Line 1 input on the phone and vice versa.) If line 2 doesn't give a dial tone when connected to line 1, see the next set of tests. Otherwise, contact AT&T if the phone is under warranty. These phones are not meant to be user-serviced. Alternatively, plug in a different phone to the line 2 jack to test for dial tone.

    Next move to another jack with line 2. Check if you have dial tone at that point. (If you do, you know the problem is at the first jack or the wiring to the jack.)

    If there is no dial tone at the next jack or you do not have another jack for the line, find where your telephone service comes in. Open the service box and determine the type of connections in the box. If you are lucky, you will find RJ-11 jacks for the incoming service. Plug in your test phone and check for dial tone. If you have no dial tone or can't check the service, then contact your telephone company. They will test your line and fix it free if the probIem is outside.

    If you have a dial tone, then it's an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

    You may want a professional to check the wires inside the walls. Your phone company will fix problems for a fee.

    Damaged DSL filters on one line could be the cause. Similarly certain animals may have chewed on the specific wires somewhere in the line.

    I hope this helps.

    Cindy Wells

    Jul 23, 2011 | AT&T EP5962 Phone

    1 Answer

    I keep getting error message 344


    There is a good chance that your fax line is bad. Determining where it may be bad is a bit more difficult. There are a number of places that it could be bad, one of them should be replaceable by you. You can try a different phone line between the 8500 and the fax wall jack. You can try the 8500 at a different fax wall jack (if you have one). If you have DSL Internet service, make sure that you are using a DSL filter in between the fax wall jack and the line that connects your fax machine.

    The final thing you can do is hook up a phone to your fax line, do you hear static? If so, you probably need professional service to assist you. Those are a few things you can do on your own to resolve a line issue. If that doesn't fix it, you might have to call out a phone company to check/test/re-run the phone line to your fax wall jack where you plug the 8500 in. It might even be a problem outside of your house/office/building.

    Beyond line issues, there really isn't much it could be besides the fax machine itself. Try taking it to someone elses home/office and test it there. If it has the same issue, it is probably the machine itself.

    There is one setting inside the 8500 you can turn OFF to attempt to bypass the issue, however this is just a bandaid. Look at your instructions to disable ECM or follow the link provided by HP for error 344 below:

    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549#Error344

    Jun 16, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

    1 Answer

    All of the lines are steady red, which means the line is in use by another set. However, no other phone is using those lines. Can you shed some light on what I need to do.


    You need to find where your phone line has a problem. This could be a sign of a wiring problem inside or outside or a problem with the phone itself. First try another phone at the current jack (I prefer to use an old corded phone with a different phone wire). Since this is a 4-line phone, you will need to check each line separately. Check for dial tone. If the test phone works, try the second wire with the ATT-974. If it still doesn't work, replace the phone. Modern phones aren't meant to be user fixable. If neither phone works, continue below.

    Next try both phones at a different jack. If the phones both work and the jack is for the same line as one of the lines to the first jack, then you probably have a wiring problem at the jack or leading to the jack for all of the lines. You can open the faceplate and check for loose wires. If it is the wires to the jacks, you may want a professional to deal with the issue.

    If you get the in use message at other jacks on both phones, find where the telephone service comes in. If you are lucky, that will terminate in RJ-11 jacks. Then open the service box and use your test phone there. If the problem occurs at the service box, call your phone company. They should fix it for you. If the dial tone is normal, it's an inside wiring problem. The phone company will fix it for a fee. (If the service uses a non-RJ11 jack, you should have the phone company do this test.)

    I hope this helps.

    Cindy Wells
    (who has gotten a line in use error when mice chew on the wires or a crew dug too deep near the underground wires. Sometimes we'll hear a fast busy signal when the handset is picked up with the problem. Although with 2 line service, only the digging humans usually cause a problem with both lines. Animals only damage on line at a time outside.)

    Apr 18, 2011 | AT&T ATT-974 Corded Phone

    1 Answer

    When I plug the cord from the wall into my computer the internet works fine. When I plug from the wall into the phone the phone works. However when I plug from the wall to the phone to my computer the...


    mcdevito75 here, You cannot access the internet and make a phone call also unless you have DSL. You can get an adapter for your phone line. This adapter will go into your phone jack and be able to hook up 2 phone lines, 1 to your computer internet and 1 to your phone, however you"ll have to dis-connect from the internet to recieve or make a call, and if your on the phone you can"t get the internet. This phone jack adapter is available in Radio shack or even some dollar stores. You can of course make a phone call with a cell phone while connected to the internet.

    Jun 29, 2010 | Cisco 7912G IP Phone

    1 Answer

    CAN'T GET FAX WORKING.


    If it's answering on your main number, then you are not plugged into the fax jack. You should have a separate phone jack for fax. If you have internet phone there should be a second jack on the back of your phone box. You can test that you have a functioning second line by plugging the fax into it and using the fax unit to dial your home number.

    Jan 05, 2009 | Dell 926 All-In-One InkJet Printer

    1 Answer

    Cannot send or receive faxes.


    Try a phone hand set on the wall jack to make sure you can get a dial tone and the line is alive.
    Then plug the fax phone line into that wall jack. Make sure the phone line is also in the right port on the back of the Officejet printer, where it most likely says LINE -IN and NOT where it shows an image of a phone set.

    RDO

    Nov 17, 2008 | HP OfficeJet 6210 All-In-One InkJet...

    1 Answer

    No Dial Tone on phones or modem


    if you have a dial tone when your computer is not plugged in, then the problem ls with your computer[ a possible short in the computer] the phone cord to the jack, or anything in between such as a dsl modem.if you have dsl, be sure your ethernet cord [ that's the wider plug cord] is in the wider jack in back of the computer. it wont fit in the regular phone jack.if you have dial up, be sure the phone cord is in the regular jack not the ethernet port.[if you have one]

    good luck
    wg

    Jan 30, 2008 | HP Vs17 17" LCD Flat Panel Monitor

    Not finding what you are looking for?
    Lands Phones Logo

    Related Topics:

    86 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Lands Phones Experts

    kakima

    Level 3 Expert

    102366 Answers

    Computer Repairing
    Computer Repairing

    Level 3 Expert

    14641 Answers

    yadayada
    yadayada

    Level 3 Expert

    76848 Answers

    Are you a Lands Phone Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...