Question about Office Equipment & Supplies
Since you already downloaded the updated driver try going to device manager and do the update from there:
Right click Mycomputer>Properties?Hardware tab>Device Manager>then look for the scanner if you find it Just Right click on it then click update driver and manually browse for the updated scanner driver that you have downloaded.
Hope that helps........
Posted on Jul 28, 2008
Did the HP Solution Center install successfully? HP printer installs can be kind of flaky. You can double check to see if the scanner settings appear in the HP Solution Center. If they do, the scanner was at least partially installed.
The best thing to do, however, is to reinstall the software suite again. This eliminates the software as being at fault. Unplug the printer from the computer, and uninstall all software that goes with the printer.
Detailed instructions on reinstalling the printer software are available here:
Just make sure that you don't plug in the printer until the installation process asks you to, because that can cause issues with the install!
Posted on Jul 27, 2008
Did you uninstall first the existing software for windows 2000 that you installed to the xp before running the software that you dowloaded from HP?...
sometimes with two software for a single driver would confuse ur operating system
i hope i as able ti fix ur problem
Posted on Jul 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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