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OfficeJet All in one printer/scanner/copier ... HP OfficeJet G55.. software was for up to Windows 2000, installed on system with XP and it would scan but not print, downloaded drivers from hp site and now it will print but does not recognize scanner...

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  • IrishDogs Jul 28, 2008

    I uninstalled the software, and none of the functions worked.. all I had left was the driver I had downloaded from HP for XP for this printer; I re-installed the software and I could print from the PC but got the error message that no scanner was recognized.



    There was no new "software package" at the HP site to use as an interface between the PC and the printer/scanner/copier.. HP scanned my PC, offered an updated driver which I uploaded, and then the scanner problem appeared. I could originally scan to a CD with out the updated driver, but could not print.

  • IrishDogs Jul 28, 2008

    OfficeJet All in one printer/scanner/copier ... HP OfficeJet G55.. software was for up to Windows 2000, installed on system with XP and it would scan but not print, downloaded drivers from hp site and now it will print but does not recognize scanner...
    Comment by IrishDogs, posted on Jul 28, 2008
    I uninstalled the software, and none of the functions worked.. all I had left was the driver I had downloaded from HP for XP for this printer; I re-installed the software

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4 Answers

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Since you already downloaded the updated driver try going to device manager and do the update from there:
Right click Mycomputer>Properties?Hardware tab>Device Manager>then look for the scanner if you find it Just Right click on it then click update driver and manually browse for the updated scanner driver that you have downloaded.

Hope that helps........

Posted on Jul 28, 2008

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Did the HP Solution Center install successfully? HP printer installs can be kind of flaky. You can double check to see if the scanner settings appear in the HP Solution Center. If they do, the scanner was at least partially installed.

The best thing to do, however, is to reinstall the software suite again. This eliminates the software as being at fault. Unplug the printer from the computer, and uninstall all software that goes with the printer.

Detailed instructions on reinstalling the printer software are available here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu01854&lc=en&cc=us&dlc=en&product=57742&os=228&rule=4161&lang=en
Just make sure that you don't plug in the printer until the installation process asks you to, because that can cause issues with the install!

Posted on Jul 27, 2008

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Did you uninstall first the existing software for windows 2000 that you installed to the xp before running the software that you dowloaded from HP?...

sometimes with two software for a single driver would confuse ur operating system

i hope i as able ti fix ur problem

tnx

drcool

Posted on Jul 27, 2008

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HI,

Please CLICK HERE to download drivers for xp.

Posted on Jul 27, 2008

  • 1 more comment 
  • Priya darshan Jul 27, 2008

    i suggest you to once try switching over to 2500 mAh Nickel Metal Hydride rechargeable batteries.
    you will see a difference.Digital cameras with zoom lens need more power than what can be supplied by ordinary batteries..

  • Priya darshan Jul 27, 2008

    Polish the terminals with
    a dry cloth and make sure the terminals are clean. If the terminals are
    covered with oil from your skin or similar matter, this may cause poor
    contact and power may not be fully supplied to the camera.









    Also,
    polish the battery charger terminals with a dry cloth before charging
    the battery. If the terminals are covered with oil from your skin or
    similar matter, this may cause poor contact and the battery may not be
    fully charged.

  • Priya darshan Jul 27, 2008

    Please ignore my above two comments there are not for your problem.

    Sorry for the wrong comments they were fro my other clients.
    Just download the driver from the link which i gave your first and your problem will be solved.


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Posted on Jan 02, 2017

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» Microsoft Windows Vista s.gif » Microsoft Windows Vista (64-bit) s.gif » Microsoft Windows XP s.gif » Microsoft Windows XP x64 s.gif » Microsoft Windows 2000 s.gif s.gif » Microsoft Windows ME s.gif » Microsoft Windows 98 s.gif » Mac OS X s.gif » Mac OS 9 s.gif » Linux

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