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Keyboard has changed

I have had to reinstall XP as I could not remove a isp's security services when I changed from one isp to another, all has worked well and I now have a nice clean hard drive and xp, the problem I have is the keyboard will not now show the @ sign it just goes from ' to " and the hash key now shows \ and goes to | I cannot find any more faults, what has gone wrong please.

Tony Jones

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  • ToJo39 Jul 29, 2008


    Sorry this does not help as I have purchased a new keyboard and I have the same problem.

  • ToJo39 Jul 30, 2008


    Thanks for the help, its ok now, when I installed XP I forgot to delete the us keyboard in setup and it had gone to that.

    Thanks again.



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Sounds like the shift key is broken on the keyboard.
Try plugging in a different keyboard into the PC and see if it does the same thing.
If it works like it is supposed to just replace the keyboard.

Posted on Jul 27, 2008

  • Coss Jul 29, 2008

    Was the computer off when you swapped out the keyboard?



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1 Answer

New keyboard does not work

To connect or to disconnect the keyboard to a PS/2 port, follow these steps:
Shut down the computer.
Plug your device into the correct port. Make sure that the plug is pushed securely into the connector on the computer.
Restart the computer. Microsoft Windows detects the change, and then installs the drivers on the new port automatically.
If the issue continues to occur, try connecting the keyboard to a different computer. If the keyboard functions correctly on a different computer, the port to which the keyboard was connected on the original computer may be damaged. If this is the case, contact your computer manufacturer to inquire about how to repair or replace the damaged port.

If the keyboard does not function correctly on another computer, the keyboard may be defective. If this is the case, and the warranty on the keyboard is still valid, you can exchange the defective keyboard for a new keyboard.

If the keyboard works on another computer, go to Step 2.
Step 2: Download and install the latest keyboard software
Step 3: Manually reinstall the drivers
To remove and then reinstall the drivers, follow these steps:
Disconnect the device from the computer.
Turn off the power for the device, if the device has a separate power supply.
Open Device Manager. To do this, use one of the following methods:
In Windows Vista or Windows 7, click Start, type device in the Start Search box, and then click Device Manager in the Programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Windows XP, click Start, click Run, type devmgmt.msc, and then click OK.
Double-click Keyboard, right-click the keyboard that you use, and then click Uninstall.

If your device is not listed, this means that the device was removed automatically when you disconnected the device. Go to the next step.
Restart the computer.
First, turn on the device, if you have to, and then plug the device into the computer. Your computer detects the device and then reinstalls the drivers for the device.

Jun 04, 2012 | Acer Computers & Internet

1 Answer

I do not believe my mouse is connected to the device. I turn on my desktop and the mouse and keyboard do not work, so I cannot even enter my password to log onto the desktop.

you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty
((if applicable))
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp

Click start control panel keyboard you can change your settings there
or you might have uninstall the keyboard then reinstall it and its drivers
then restart your computer
control panel keyboard hardware then properties you hould see driver details,update driver,roll back driver,uninstall
make sure you have the driver for the keyboard before uninstalling the driver
diconnect the keyboard then reconnect it then reinstall the driver
make sure the lead has a secure seating if applicable or the usb device

hope this helps

hope this helps

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Windows XP loads up but when prompted to click user, mouse will not work, I have tried 2 different mice confirmed to work on another PC, keyboard then locks up when press any key, tried to repair with xp...

try blowing out all of the dust from your laptop keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.
dust causes static which causes lots of problems with a computer and its parts
or if this does not fix the problem
click start control panel keyboard you can change your settings there
or you might have uninstall the keyboard restart your computer then reinstall it and its drivers
click start control panel keyboard hardware then properties you should see driver details,you will have options to update driver,roll back driver,uninstall
make sure you have the driver for the keyboard before uninstalling the driver
make sure the lead is good and has a secure connection diconnect the keyboard then reconnect it then reinstall the driver

as for the mouse
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options also hardware under hardware you can troubleshoot or
select properties under driver you will have the options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
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I reinstalled xp and one day later the keyboard wasn't working. what would be the problem? i'm now using the on screen keyboard. kindly assist. my mail is thanks in advance.

remove the cmos battery and keep it in a freezer but on something solid for 15mins the reinstall it the changes in the bios and exit.

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1 Answer

Keyboard is not working

maybe prop open the keyboard and look yourself?

you need to remove the bezel which is located in front of your keyboard. don't think you need to unscrew anything. see if you can pop it open. find a model similar to yours and see if it helps
find two screws securing the keyboard and remove it.
remove keyboard see if everything is plugged in. there should be one tape securing it.

remove it and replace it if you want.

if you uninstalled the keyboard driver by accident then reinstall it. but I don't know anyone would uninstall in the first place.

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1 Answer

I can't get my wireless keyboard to work even after trying everything can think go or told by Windows XP. Anything else i could try? Lee


First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

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I wnt reove power on password in hp nx 6310

Remove the battery and to the power cord.
Remove the two screws that secure the keyboard. After removing the keyboard, remove the battery “RTC” to stop providing energy to epprom BIOS. After the upgrade or downgrade, or any repair, leave the Laptop for 5 minutes, without any source of energy.
Then connect only the power cord without battery and without the battery “RTC” of the Bios. then turn on the laptop press f10 change passwords and save changes and exit, put back battery then reconect the rtc battery and done reinstall xp done

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Keyboard did not working......plz help me

either u r keyboard is having any dust or go to controll panel and set the keyboard properties or re arrange ur keyboard;

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IBM 300PL Model: 6862-V20 Booting Sequence cleared problem

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Acer aspire 5600 keyboard problem

ok this may sound weird
but this is what works for me
simply remove your battery back while the ac adapter is plugged in
your touch pad and keyboard should work now
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