Assuming this is a GE side-to-side - I had this problem for the last few years -yes turning off the freezer with the door open for a few hours worked but is a royal pain in the neck. Using a hairdryer for 15 minutes does too, when it keeps freezing up agin every day. I also had a repairman install the GE kit to keep it from freezing - it worked for awhile, but then stopped working, and the water line again froze up. Looking at solutions around the Internet, the one that made the most sense suggested that there was insufficient insulation in the freezer door directly behind the water dispenser; i also noticed freezing air blowing directly there when the freezer was running. So I simply stuffed a cloth towel on the inside of the door where the ice comes through, and hanging down in front of the flat part behind the dispenser - and it did not freeze for several days. i then got a flat piece of insulating styrofoam, about 10inx11in, attached it by velcro to that flat part on the inside of the door, and have not had a problem since.
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