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Tom tom rider version not charging via bike cradle either via direct connection to the bikes battery or when connected to an aux power socket. There is also no sound while attached to the car cradle / speaker. Sat nav volume is switched on and up but tells me it needs a blue tooth connection which it doesn't when on the car cradel.

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  • andy leitch Aug 12, 2008

    Thanks for reply. Device and cradles have been sent back to tomtom for repair / replacement.

  • bubaganoosh Oct 30, 2008

    i had the tom tom rider when it first hit the market here in australia it cost me 1200 bucks.

    i took the device back to harvey norman where i baught it 4 times in 4 months as it would not charge while riding but it would charge if i had 24volt charger.

    problem being when you go camping with it on the bike get there and there is no power its then useless and may as well not even have it

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I recently had a bit of success with TomTom. My TomTom Rider 1 did not charge on the bike cradle, there is a known problem with the early cradles. TomTom have developed a TomTom Rider 1 replacement cradle (updated) and if you push hard they will wend you one in the post free of charge.

Posted on Aug 12, 2008

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My tomtom rider 2 will not turn on


My tomtom rider 2 will not charge on my bike and will not charge from mains electric, when i use my tomtom in the car it works.

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I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
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    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
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      tomtomrider.jpg
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Tomtom only charges on fast charger base. Why?


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Tomtom Rider GPS won't turn on


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Does it power up when connected to the mains charger?- No, need to prod reset and then turn on manually.
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Any ideas welcome

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Have tom tom for car,need to wire it up to m/cycle


I've wired my tom tom for use on a motor bike.
you CANT run 12v straight into the tomtom, you can see on the cig lighter plug it has a 5v output.
So I bought cheap lighter socket, it looks like plastic tube with the cable running out of the back.
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Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
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5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
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The link is as follows:

www.tomtom.com

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3 Answers

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